Banks Take Control of Outsourcing RelationshipsOctober 04, 2010Banks are outsourcing more than ever, but they expect more than just low-cost labor. They're demanding -- and getting -- more value out of their outsourcing relationships by rethinking what's possible, restructuring deals and enforcing tighter controls.
Pegging the Right Outsourcing Strategy September 14, 2004As outsourcing takes hold, the provider landscape is shifting and so is the way decisions are made. CIOs must consider: What's the key value proposition and what differentiates my business from those of competitors?
HESNEY OUT OF TOWERGROUP AFTER THREE MONTHSJune 30, 2003In a surprising management about-face, Maureen Hesney, a TowerGroup senior executive vice president hired in February to run the firm's research and consulting practice, has left the firm after only three months in the job.