Citibank Searches for the Ultimate Customer ExperienceDecember 01, 2011Tracey Weber, Citibank's head of Internet and mobile banking for North America consumer banking, says the look and feel of Citi's new online banking website are just as important as its underlying functionality.
Protecting Data During a Major MergerAugust 22, 2011First Tech Credit Union and Addison Avenue Federal Credit Union leverage Websense Triton to help protect a large amount of data during and after their interstate merger.
Transforming for Growth in Financial ServicesFebruary 04, 2011Creating a platform that enables growth requires banks to embark on transformation programs to make infrastructure and applications capable of supporting a dynamic business agenda.
Smartphone Manufacturers Commit to NFC, but Will Banks?November 16, 2010With Google CEO Eric Schmidt's announcement yesterday at Web 2.0 Summit in San Francisco that the next edition of Android — officially version 2.3, or Gingerbread — will have Near Field Communications capabilities baked in, came new evidence of
BofA Begins Rollout of its New HomepageNovember 02, 2010Any more it seems a bank's homepage is a customer's first and primary point of interaction with his or her financial institution. So when it came to redesigning its homepage, Charlotte, N.C.-based Bank of America listened to what its clients had to say abo
SunTrust, BB&T Lead Keynote Consumer Online Banking SurveyOctober 28, 2010Two of the most effective banking websites belong to Atlanta-based SunTrust Banks and Winston-Salem, N.C.-based BB&T, according to a comprehensive research study conducted by Keynote Competitive Research Studies, a subsidiary of mobile and Internet solutio