Topics: Web

Webster Bank Names New CIOJanuary 18, 2013Colin Eccles, former CIO at Umpqua, will focus on development of e-banking solutions at Connecticut-based Webster Bank.
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Webster Bank Enhances the Online Customer Experience With TealeafJune 13, 2012Tealeaf’s customer experience management solution enables Webster Bank to monitor the causes of online problems, accelerate the implementation of solutions and improvements, and boost conversion rates.
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Industry Groups Seek to Operate .bank and .insurance Domain NamesJune 01, 2012The American Bankers Association and The Financial Services Roundtable announced they have applied to the Internet Corporation for Assigned Names and Numbers (ICANN) for the right to operate two new Web domains.
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Providing Distinctive Customer Experience: The Power of Customer Communications ManagementApril 23, 2012When it comes to customer communications, a personalized, multichannel experience is required.
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Citibank Searches for the Ultimate Customer ExperienceDecember 01, 2011Tracey Weber, Citibank's head of Internet and mobile banking for North America consumer banking, says the look and feel of Citi's new online banking website are just as important as its underlying functionality.
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Day Two Recap of FinovateFall 2011September 22, 2011Thirty-two more companies made presentations, and the best in show winners were announced.
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Protecting Data During a Major MergerAugust 22, 2011First Tech Credit Union and Addison Avenue Federal Credit Union leverage Websense Triton to help protect a large amount of data during and after their interstate merger.
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IronKey Voices Support of Heightened Anti-Fraud RegulationFebruary 17, 2011Secure storage and authentication provider says its a team effort to curb fraud.
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Citi's Tracey Weber Brings E-Commerce Expertise to Bank's Online ChannelsFebruary 09, 2011Citi's new managing director for Internet and Mobile for North America seeks to improve customer experience, engagement and accessibility.
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Transforming for Growth in Financial ServicesFebruary 04, 2011Creating a platform that enables growth requires banks to embark on transformation programs to make infrastructure and applications capable of supporting a dynamic business agenda.
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BofA Website Outage Caused by Routine Systems WorkJanuary 14, 2011While BofA says only a small number of users were affected, it turned to social media to address customer concerns.
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BankAtlantic Touts Multiple Web AwardsJanuary 07, 2011The Florida-based bank was recognized in 2010 for its online efforts, including blogging and newsletters.
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Researcher Shows How Fraudsters Might Use iOS Browser Loophole to Fool UsersNovember 30, 2010A loophole in how some mobile browsers display website address bars could represent an opportunity for fraudsters to trick users into believing they are visiting a trusted site.
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Bank of North Carolina's Credit Analysis Tool Will Pave the Way for Risk DashboardNovember 17, 2010Central platform for analyzing and approving loans will lead to risk management dashboard for stress testing, identifying loan concentrations.
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Smartphone Manufacturers Commit to NFC, but Will Banks?November 16, 2010With Google CEO Eric Schmidt's announcement yesterday at Web 2.0 Summit in San Francisco that the next edition of Android — officially version 2.3, or Gingerbread — will have Near Field Communications capabilities baked in, came new evidence of
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BofA Begins Rollout of its New HomepageNovember 02, 2010Any more it seems a bank's homepage is a customer's first and primary point of interaction with his or her financial institution. So when it came to redesigning its homepage, Charlotte, N.C.-based Bank of America listened to what its clients had to say abo
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SunTrust, BB&T Lead Keynote Consumer Online Banking SurveyOctober 28, 2010Two of the most effective banking websites belong to Atlanta-based SunTrust Banks and Winston-Salem, N.C.-based BB&T, according to a comprehensive research study conducted by Keynote Competitive Research Studies, a subsidiary of mobile and Internet solutio
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Rabobank Rolls Out Online Foreign Exchange TradingSeptember 20, 2010Foreign exchange portal for small and medium-size businesses is based on Nexaweb FX Accelerator software.
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J.P. Morgan Treasury Services Sees Opportunity in Clients’ Need for Transparency, Ease of Doing BusinessMay 11, 2010J.P. Morgan Treasury Services sees opportunity in clients’ need for transparency, ease of doing business; bank’s 9th Treasury Services Expo showcases solutions in areas such as green treasury, fraud prevention and single-use cards.
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BofA, Citi Named Best of Big-Bank WebsitesMay 05, 2010
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