Cracking the Financial Services Social Media Cipher February 21, 2014How customer communities can help banks address customer service challenges in the age of social media. From Appliances to Apps: What Does Digital Mean for Banks’ Products and Services? January 31, 2014Digital disruption is about to up-end traditional bank products and services, and most U.S. banks are not ready for it. Celent: Bank IT Spending Will Grow to Nearly $60 Billion This Year January 24, 2014Retail banking will drive IT spending this year, with improvements in digital channels and user experience a high priority for banks. 2014 Forecast: Many Community Banks to Increase IT Investment Next Year December 27, 2013Many community banks are planning to increase investment in IT and new products and services like mobile banking and payments. Four Bank Tech Trends For 2014 December 17, 2013Increased use of self-service channels and advanced analytics are among the trends the industry will see. 2014 Forecast: Gamification and the Year Ahead in Banking December 17, 2013While U.S. banks have been slow to adopt gamification, a whole market is set to grow around the concept that will change customer expectations for user experiences. 7 Security Predictions for 2014 from Booz Allen Hamilton December 06, 2013The consulting group previewed some of the important trends in cyber security that banks need to keep their eye on in 2014. How Banks Can Leverage Mobile Network Operators for Security October 30, 2013Mobile network operators are starting to take steps to open up their security infrastructure for other enterprises to leverage. How Prepared Is Your Bank For Digital Disruption? October 21, 2013Digital transformation is going to change banks’ relationships with their customers and will require an over-arching strategy for dealing with those changes. How Prepared Is Your Bank For Digital Disruption? October 21, 2013Digital transformation is going to change banks’ relationships with their customers and will require an over-arching strategy for dealing with those changes. The Complicated Relationship Between Innovation and Security October 03, 2013Banks and payment processors are dealing with an increasingly complex environment in the payments industry that is opening new opportunities for fraudsters. ANZ Uses Public Cloud Across The Business September 17, 2013Although many banks will only consider private cloud, ANZ CTO reports that his bank's growth strategy depends on public cloud capabilities.
Getting Control of the Application Portfolio at Your Bank August 09, 2013Researchers have found that IT departments typically spend 75% of their time, money and resources simply keeping things running on a daily basis, leaving only 25% of efforts dedicated to new strategic initiatives.
Large Banks To Invest $73.8 Billion in IT Improvements in 2014: Report August 02, 2013According, to a survey from Technology Business Research, banks will invest more in transformative technology in 2013.
Umpqua Bank Targets Unified Customer Experience Across Platforms July 26, 2013The Oregon-based bank has partnered with Q2ebanking to create consistency across channels.
Worldwide IT Outsourcing to Reach $288 Billion This Year, Gartner Predicts July 17, 2013The analyst firm predicts slower growth than previously expected due to economic conditions and tight IT budgets. Leveraging Big Data to Revolutionize Fraud Detection July 15, 2013The beauty of big data is that it presents a new realm of possibilities for the financial services industry and, more importantly, will help organizations run differently.
4 Key Trends in Financial Security June 07, 2013Unisys released its annual Security Index, which measures how concerned Americans are about different aspects of security. IT Investment A Priority for Banks: Report May 21, 2013A survey from KPMG also found that regulatory issues are the biggest impediment to growth for banks.
The End of Indian IT Staffing as We Know It March 24, 2013India's IT
outsourcers are promoting "mini CEOs" capable of running
businesses on their own, while trimming down on the hordes of
entry-level computer coders they normally hire as they try to
squeeze more profits out of their staff.