Wells Fargo Prioritizes PaperlessSeptember 19, 2013The bank has completed more than one billion e-receipt transactions at ATMs, as it seeks to be more environmentally friendly and offer customers more choices.
Eliminating the Paper BeastFebruary 22, 2012First United Bank uses an Open Text BPM solution to run a more efficient business operation and improve customer service.
Bank of the West Launches Mobile BankingAugust 24, 2010San Francisco-based Bank of the West ($61 billion in assets) announced Tuesday the launch of its mobile banking platform, which enables a several account functions through SMS.
Chase Rolls Out Instant Action Text AlertsMay 26, 2010Chase rolled out new mobile banking features leveraging SMS technology to alert customers about low account balances and transfer emergency funds from qualifying accounts.
Fighting Fraud With TextsNovember 20, 2008By using SMS to alert customers to possible breaches, banks could enlist consumers in the fight against fraud -- but the industry is far from achieving dynamic information sharing.
Mobile Banking Experiencing Increased AdoptionDecember 23, 2007As an increasing number of institutions pursue mobile banking initiatives, questions remain over which delivery model is best, whether consumers really want the service and how banks can realize a return on their investments.