Topics: Telepresence
- The Long Reach of Citizens Financial's Robotic ArmsJune 09, 2011LongPen technology in conjunction with videoconferencing speeds up loan documentation process in Citizens' new video banking pilot.
- Citizens Financial Group Launches 4-State Video Banking PilotJune 08, 2011Using TelePresence, Citizens plans to connect customers to specialty bankers for mortgage and wealth management.
- Royal Bank of Canada's Futuristic New "Stores" Blend Self-Service With Assisted Service November 15, 2010Microsoft Surface and Cisco telepresence help Canadian branch staff ease customers into online channels and in-depth financial discussions.
- BofA to Expand Use of VideoconferencingMarch 29, 2010Going from 28 Cisco Telepresence units to 200 by year end.
- Focus on Innovation: Umpqua Bank Views Innovation as a Core ValueFebruary 04, 2010In its 'Innovation Lab' and other high-tech branches, Umpqua Bank tests the latest technology to improve the banking experience and build stronger customer relationships.
- TANDBERG Rolls Out Telepresence T3October 02, 2008
- As Vendors Introduce Less-Expensive Technologies, Banks Can Capitalize on the Promise of Videoconferencing and Telepresence May 26, 2008By allowing participants to see and read each other's body language, telepresence and videoconferencing bolster customer confidence and satisfaction as well as enhance interoffice communications such as training sessions, meetings and interviews.
- As Telepresence Becomes More Common in Banking, Use Will Expand to Intercompany ApplicationsMay 26, 2008To communicate with the greatest number of customers, partners, vendors, and employees, banks can explore a variety of in-house and outsourced telepresence solutions.
- Banks Leverage New Telepresence Technologies to Enhance Services and ProcessesMay 26, 2008Telepresence and videoconferencing promise to improve customer service, cross-selling efforts, training, and more — but how can banks best utilize the emerging technologies?
- Telepresence Allows Banks to Bring Together Global Resources While Offering Quick Return on InvestmentMay 26, 2008To best utilize telepresence to improve customer satisfaction and realize enhanced productivity, banks should consider choosing flexible configurations and multipoint capabilities.
- Telepresence Solutions Help Organizations Enhance Customer Service, Performance and OperationsMay 26, 2008As vendors continue to broaden the telepresence portfolio and banks evolve their network and IT infrastructure, real-time video communication will become increasingly standard.
