3 Takeaways From the CEB TowerGroup Financial Services Technology Conference May 03, 2013Innovation, mobility and big data were among the big themes discussed during the three-day event in Boston. Business and Technology Change Capabilities Primed for Outsourcing, Paper Argues April 08, 2013Banks who are looking to take the next step in IT outsourcing should look to their business and technology staff and resources, a new white paper from Capco suggests. Barclays Appoints Shaygan Kheradpir As Chief Operations and Technology Officer March 07, 2013Barclays announced the appointment today of Kheradpir, who will be responsible for the bank’s technology agenda moving forward. Checking Balances, Viewing Transactions Are Top Mobile Usages, Study Finds October 26, 2012The study, conducted for Virtual Hold Technology by The Adcom Group, also found consumers grow increasingly frustrated when problems arise with mobile apps that prevent them from completing a task.
Ex-Chase Exec Tapped for New Huntington Bank CTO Position October 22, 2012Huntington Bank announced the hiring today of Paul Heller, formerly of JPMorgan Chase, as the bank's new chief technology and operations officer. How Can Banks Capitalize on Data, Channels and Customer-Centricity? September 28, 2012Bank Systems & Technology's 2012 Executive Summit, which kicks off this weekend, will focus on how banks of all sizes are pursuing new business models that are multi-channel but highly customer-centric, digital but personal, innovative but risk management- Is This the Year for a Banking IT Breakthrough? Find Out at BS&T's Executive Summit September 03, 2012Bank Systems & Technology's 2012 Executive Summit will explore the ways in which banks' adoption of a variety of transformative technologies is leading to a redefinition of banking based on customer-centricity and multi-channel delivery. Partnership to Offer New Fully Integrated Online and Mobile Bill Pay Solution Announced August 27, 2012Payments provider Payveris and software company Alkami Technology announced plans to roll out a bill pay solution with a seamless user experience across mobile and online. Webster Bank Enhances the Online Customer Experience With Tealeaf June 13, 2012Tealeaf’s customer experience management solution enables Webster Bank to monitor the causes of online problems, accelerate the implementation of solutions and improvements, and boost conversion rates. ACI Deal for S1 Clears Legal Hurdles, Will Benefit Banks February 07, 2012Now that ACI's acquisition of S1 has cleared legal hurdles, the new company can focus on the product synergies that drove the deal. And other bank tech vendors are likely to pursue similar consolidation. BBVA Compass Redesigns Online Banking Website February 06, 2012The launch of a new online banking website signals the rollout of several technology upgrades at BBVA Compass. 5 Community Banking Predictions for 2012 January 11, 2012In 2012, community banks that put effort into improving their use of technology will be better equipped to serve customers, improve efficiency, control costs and find new growth opportunities. BBVA Migrates From Microsoft to Google Apps for Business January 11, 2012BBVA's massive internal migration to the cloud-based app system from Google signifies not only an operational shift, but a shift in the industry's perception of cloud computing and the value it can bring to banks. 3 Steps to Reducing Spend Through Procurement January 05, 2012To help reduce costs and offset the bottom line, financial institutions should consider these procurement guidelines. 8 Bank Technology Trends That Will Shape the Industry in 2012 January 03, 2012With IT budgets finally rebounding, BS&T identifies the eight trends that will shape tech spending in 2012 and determine banks' competitive positions for years to come. Even Growing Bank IT Budgets Are Strained by Competing Priorities January 03, 2012BS&T research reveals that while 2012 bank IT budgets are likely to grow over 2011 levels, an array of competing investment priorities will challenge CIOs to make the most out of still-limited resources. Key to Building Bank Customer Loyalty Is Disruptive Innovation January 03, 2012To build loyalty among customers and gain a competitive advantage, banks must demonstrate radical thinking and vision and provide a seamless experience across all channels, including the branch, according to HCL Technologies' Amol Shingrupe. Job Cuts or Hires -- What's Your IT Department's 2012 Workforce Outlook? December 19, 2011A recent survey of CIOs indicates that IT hiring across the U.S. will generally increase in 2012. But after a year of hardships, I question whether bank IT departments will be among those hiring. Fiserv's Tweddle Elected President of Association for financial Technology November 16, 2011The group is an association comprised of tech companies that serve the financial services industry. 'Think Different' -- How Steve Jobs Influenced the Role of Bank CIO October 17, 2011The successes and leadership approaches of BS&T's 2011 Elite 8 honorees reflect the impact that the late Apple co-founder had on the way we work, manage and use technology.