How Can Banks Capitalize on Data, Channels and Customer-Centricity?September 28, 2012Bank Systems & Technology's 2012 Executive Summit, which kicks off this weekend, will focus on how banks of all sizes are pursuing new business models that are multi-channel but highly customer-centric, digital but personal, innovative but risk management-
Is This the Year for a Banking IT Breakthrough? Find Out at BS&T's Executive SummitSeptember 03, 2012Bank Systems & Technology's 2012 Executive Summit will explore the ways in which banks' adoption of a variety of transformative technologies is leading to a redefinition of banking based on customer-centricity and multi-channel delivery.
Webster Bank Enhances the Online Customer Experience With TealeafJune 13, 2012Tealeaf’s customer experience management solution enables Webster Bank to monitor the causes of online problems, accelerate the implementation of solutions and improvements, and boost conversion rates.
ACI Deal for S1 Clears Legal Hurdles, Will Benefit BanksFebruary 07, 2012Now that ACI's acquisition of S1 has cleared legal hurdles, the new company can focus on the product synergies that drove the deal. And other bank tech vendors are likely to pursue similar consolidation.
5 Community Banking Predictions for 2012January 11, 2012In 2012, community banks that put effort into improving their use of technology will be better equipped to serve customers, improve efficiency, control costs and find new growth opportunities.
BBVA Migrates From Microsoft to Google Apps for BusinessJanuary 11, 2012BBVA's massive internal migration to the cloud-based app system from Google signifies not only an operational shift, but a shift in the industry's perception of cloud computing and the value it can bring to banks.
8 Bank Technology Trends That Will Shape the Industry in 2012January 03, 2012With IT budgets finally rebounding, BS&T identifies the eight trends that will shape tech spending in 2012 and determine banks' competitive positions for years to come.
Even Growing Bank IT Budgets Are Strained by Competing PrioritiesJanuary 03, 2012BS&T research reveals that while 2012 bank IT budgets are likely to grow over 2011 levels, an array of competing investment priorities will challenge CIOs to make the most out of still-limited resources.
Key to Building Bank Customer Loyalty Is Disruptive Innovation January 03, 2012To build loyalty among customers and gain a competitive advantage, banks must demonstrate radical thinking and vision and provide a seamless experience across all channels, including the branch, according to HCL Technologies' Amol Shingrupe.
