The Evolving Branch EnvironmentMay 20, 2013While many banks are rethinking their long term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
Amazon Launches Digital Currency for Kindle Fire CustomersMay 13, 2013After filing an application for a mobile wallet patent last month, Amazon continues to make moves in payments by adding a new digital currency, Amazon Coins, for its app store.
Convenience No. 1 Factor In Customer Loyalty for Banks, Study FindsMay 01, 2013A recent survey suggested that banking customers care more about convenience than customer service or fees in choosing a bank, and mobile banking customers are some of the most loyal a bank can find.
Mobile Deposit Combines the Old and New in Bank TechnologyMarch 11, 2013In every area of their business, financial institutions must find ways to provide more and better service while reducing operating costs -- mobile RDC does both.
New Mobile Payments Platform for EMV CardsNovember 09, 2012VeriFone's SAIL EMV payments platform offers a solution that plugs into tablets and smartphones for accepting chip-and-pin payments.
Corporate Treasurers Expect Multi-Channel Banking, Study FindsOctober 16, 2012New research released by Fundtech shows a growing demand from treasurers for the kind of consistent multi-channel banking experience that consumers are already demanding.
Wild Ride Ahead As Banks Tackle Mobile Payments and Digital InitiativesOctober 04, 2012The digitization of bank IT is driving change in the industry, forcing banks to create new business models and forge new partnerships to succeed, says Citi's Gary Greenwald, a 2009 Elite 8 honoree.
Are Banks Prepared for the Tablet Revolution?September 29, 2012Considering the overall end-user experiences the top U.S. retail banks are delivering to their customers who own tablets, the resounding answer has to be no.
ELITE 8 2012: Charlie Lai Overachieves in the Name of the CustomerSeptember 26, 2012Charlie Lai, CIO and EVP of Fairwinds Credit Union, is always prepared to go the extra mile in the name of customer convenience, whether he is converting core systems or thinking about the institution's next mobile app.
Mobile: The Next Fraud FrontierJuly 27, 2012Financial institutions will need to take a layered approach to security as the increasing consumerization of tablets, smartphones and other mobile devices introduces more fraud risks and malware concerns.
