Using Architected Software for Regulatory Compliance Success December 09, 2013Having the right foundation in place is key for banks handling the changing regulatory landscape.
Celent Report: Choosing a Basel III Compliance Solution December 02, 2013Celent rates and reviews a number of liquidity risk management vendors and their Basel III solutions. Australian Bank Improves Business Processes and Customer Experience with Mobile November 26, 2013Westpac, Australia’s second largest bank, is growing its wealth management capabilities with Microsoft's enterprise mobility. Mobile Point of Sale: Moving Beyond Micro-Merchants November 18, 2013A European startup is introducing a new pricing model for mobile point of sale solutions aimed at attracting larger merchants. 2014 an Uncertain Year in Mortgage Industry November 15, 2013New regulations and likely declines in loan origination levels portend a difficult year for mortgage bankers. Banking in the Cloud: Four Hot Initiatives November 04, 2013Banks are overcoming their concerns about security and
control to take advantage of the business benefits of running core applications in the cloud. U.S. Bank Rolls Out Mobile Photo Balance Transfer October 28, 2013Next month U.S. Bank plans to launch Mobile Photo Balance Transfer, after seeing the success of its other mobile imaging services. How to Improve Your Call Center Customer Experience Strategy October 18, 2013Banks have a great incentive to improve their customer experience, and tracking and improving call center interactions is key to that improvement. Gartner: Majority of Banks Will Turn to Cloud for Processing Transactions By 2016 October 16, 2013Gartner released its IT predictions for vertical industries yesterday, which included forecasts on the growth of cloud in banking and changes in consumer behavior. Capital One Builds A Foundation for Growth Through Key Systems Integrations October 01, 2013The senior VP and CIO of Capital One Bank's Financial Services Division has helped consolidate and simplify the bank's IT infrastructure through a number of acquisitions. Banks Aren’t Social? Think Again October 01, 2013Banks have seen better customer engagement by asking their customers to participate in social communities online. ACI Acquires Official Payments September 23, 2013The move is intended to expand the company's footprint in the electronic bill pay market.
4 Key Payments Trends from the 2013 World Payments Report September 20, 2013Capgemini's latest World Payments Report highlights a number of interesting trends that are fostering the growth of non-cash payments around the globe. KeyBank Improves Employee Experience with New Internal Search Engine September 20, 2013Using Coveo’s Advanced Enterprise Search the bank has made it easier for employees to quickly find information in its internal knowledge database. Barclays Expands Use of Crowdsourcing to Better Customer Experience September 17, 2013Barclays new Your Bank site offers customers the chance to share and vote for ideas on how the bank can better serve them. BofA Merrill Lynch Consolidates Data Systems September 16, 2013 Making Personal Finance Social Spotlighted At Finovate September 11, 2013Making it easier to pay friends and manage family finances collaboratively was a clear theme among the many new financial services tools presented yesterday at Finovate Fall in New York City. How to Outsource the Core Without Giving Up Control August 29, 2013In the fourth article in our series on core modernization efforts, we hear from a community bank that has transformed its back office by outsourcing its core platform without losing control over vital functions. Citi, e-Cycle Partner on Recycling, Charity August 26, 2013The bank collected mobile devices no longer being used from their employees to be recycled, and in turn used the money received to donate to several charities.
Data, Data Everywhere…Where Do Banks Start? August 19, 2013Banks have an extraordinary amount of data, but knowing how to leverage it to better serve their customers’ needs remains a challenge across the industry.