Topics: Siebel

  • UMB Bank Taps Trillium for Data ConsolidationFebruary 29, 2008Looking to become more customer centric, UMB implements Trillium data quality software as part of a CRM implementation.
  • Where The Money Is June 02, 2004The current branch revival is evidence that the era of multichannel delivery is here to stay.
  • The Place to BeApril 06, 2004U.S. companies including MasterCard are using technology to overcome barriers to doing business in the world's hottest market.
  • Banking On Customer Care March 16, 2004An adaptable infrastructure helps PNC add services quickly in response to a fast-changing market.
  • Defining a New Model of Branch BankingSeptember 16, 2003The branch has become the focal point of retail banking, after a period where alternative channels such as call centers and Web banking had been the centers of attention.
  • In Search of the CRM PayoffAugust 07, 2003A few firms are rolling out wealth-management platforms incorporating CRM, bucking industry trends.
  • World BriefsMay 27, 2003Stroud & Swindon Building Society installs IDM from Tower Technology;United Overseas Bank installs customer relationship management software from Siebel Systems; DZ Bank selects Mint, from SunGard Business Integration, to link to the SWIFTnet network.
  • Time To Think February 10, 2003CRM tools evolve into business intelligence solutions that use customer data to solve an array of problems.
  • International BytesDecember 09, 2002Robeco Bank experiences an increase in productivity by using Siebel CRM products; Allied Irish Banks chooses a check fraud prevention system from Carreker; Penson Worldwide Settlements licenses an automated clearance and settlement service from SunGard Sec
  • North America BytesNovember 01, 2002ABN AMRO North America selects TouchPoint Sales Management from WebTone Technologies to manage its sales activities; JPMorgan, implements the Siebel eFinance CRM solution; First Citizens Bank signs a software license agreement with Metavante Corporation fo
  • A Kraft-y Solution August 07, 2002Kraft Foods Federal Credit Union taps Siebel eFinance 7 to help it be more responsive to its 40,000 members, while also substantially increasing sales productivity.
  • World BriefsAugust 07, 2002Commerzbank purchases a TotalStorage Enterprise Storage server from IBM, as part of a 185-terabyte storage networking infrastructure; Bank Vozrozdenie, Industrial and Construction Bank, Bank Baltyisky, and Alfa-Bank purchase ATMs from NCR, Dayton, Ohio; KK
  • World Briefs May 31, 2002Sumitomo Mitsui, Japan, installs multiple ES7000 servers to monitor ATM transactions; Bank of N.T. extends its core banking contract with Alltel Information Services; Spar Nord Bank and Laan & Spar Bank test a system that lets customers withdraw cash from
  • Credit Union Looks to Prosper from CRM April 08, 2002Westminster Savings Credit Union looks down under for a much needed sales-contact management solution.
  • North America BytesFebruary 08, 2002Merchants Bank to use marketing CRM product from Proscape Technologies to power CommerceLYNX Business Banking offering; FirstService Bank chooses Raymond James Financial Services to provide full-service investment programs; Countrywide Credit Industries to
  • World Briefs February 04, 2002Mortgage 2000 Group licenses WebLogic e-business software from BEA Systems to power its moneysupermarket.com aggregation service.
  • German Bank Serves Up CRM AnalyticsJanuary 03, 2002DGZ-DekaBank uses CRM software to analyze and segment its online clients in real-time.
  • South African Bank installs CRM solutionNovember 16, 2001Standard Bank, the leading South African banking group, has deployed the eFinance suite of customer relationship management (CRM) applications from Siebel Systems.
  • Cross Selling Starts With The CRM System October 18, 2001Financial institutions seek CRM solutions that build enterprise-wide front-office sales systems.
  • Getting to Know YouOctober 10, 2001Integrated CRM technology assures banks attract and retain only the most profitable customers.