Customer Satisfaction With Banks on the Rise December 10, 2013Smaller banks and credit unions continue to outpace their larger competitors in customer satisfaction. Forrester: PayPal Most Trusted Provider for a Digital Wallet December 04, 2013A new survey found that more consumers would trust PayPal than their bank or card issuer to be their digital wallet provider. NCR Undergoes Fundamental Change With Digital Insight Buy December 03, 2013The company said the acquisition is the culmination of a years-long transformative process.
Australian Bank Improves Business Processes and Customer Experience with Mobile November 26, 2013Westpac, Australia’s second largest bank, is growing its wealth management capabilities with Microsoft's enterprise mobility. Mobile Point of Sale: Moving Beyond Micro-Merchants November 18, 2013A European startup is introducing a new pricing model for mobile point of sale solutions aimed at attracting larger merchants. Barclays Announces Loss of Senior Compliance and IT Executives November 13, 2013Barclays’ head of compliance and chief operations and technology officer have both resigned. Automating Mortgage Loan Processes for Faster, Mobile Client Service November 01, 2013The Bank of Tennessee has rebuilt the IT infrastructure behind its lending operations to help it compete with bigger banks. Banks Need To Target Small Businesses For Online Payment October 30, 2013In the next one to three years, banks plan to support online payment processes for small and medium sized businesses. U.S. Bank Rolls Out Mobile Photo Balance Transfer October 28, 2013Next month U.S. Bank plans to launch Mobile Photo Balance Transfer, after seeing the success of its other mobile imaging services. SAP And SAS Partner On Big Data Analytics October 23, 2013SAP and SAS announced yesterday they will be partnering to offer SAS analytics applications on SAP’s HANA platform. Silicon Valley Bank Partners on Coding Competitions October 21, 2013The bank and other institutions are partnering to create the next generation of tech workers.
Breaking Payment Silos: Technology That Bridges EMV, Cloud and Mobile Payments October 16, 2013Banks can gain customer loyalty by providing a single view of their customers’ different payments mechanisms as they adopt EMV and mobile payments. Gartner: Majority of Banks Will Turn to Cloud for Processing Transactions By 2016 October 16, 2013Gartner released its IT predictions for vertical industries yesterday, which included forecasts on the growth of cloud in banking and changes in consumer behavior. Low Value Transactions: A Mobile Payments Dilemma October 15, 2013Lowering processing costs cloud open up an opportunity for mobile payments to gain traction in low value payments. How to Turn Mobile Apps Into Customer Acquisition Centers October 14, 2013Customer acquisition isn’t cheap but banks now have the opportunity to leverage existing mobile commerce networks to access new customer bases. What Banks Should Know About Disaster Recovery in the Cloud October 11, 2013The cloud offers faster recovery from disasters, but banks need to be on the same page with their providers on issues like data ownership and interoperability. HSBC Australia Appoints New Head of Payments and Cash Management October 10, 2013Simon Babbage will focus on delivering global cash and liquidity management services in Australia. Capital One Builds A Foundation for Growth Through Key Systems Integrations October 01, 2013The senior VP and CIO of Capital One Bank's Financial Services Division has helped consolidate and simplify the bank's IT infrastructure through a number of acquisitions. Tablet-Friendly Websites a Must for Banks September 30, 2013A report from Corporate Insight finds that, slowly but surely, financial services firms are rolling out new websites with clear, tablet-friendly features in mind.
Sun National Offers Mobile Payments to Small Business Customers September 25, 2013The New Jersey-based bank, in conjunction with First Data, expanded its mobile payment solution, Pogo, to small businesses.