Contact/Call Centers June 01, 2005No longer just about back-office servicing, contact and call centers now provide banks with an opportunity to nurture customer relationships. Supported by integration and productivity tools, call centers have become proactive - rather than strictly reactiv
Bank of America's Trade Finance StrategyApril 07, 2003Bank of America, in conjunction with S1 Corporation, developed a trade finance purchase order processing system (known as POPS) that helps the bank to manage letters of credit, documentary collection and open account transactions on behalf of its customers
Executive ChangesNovember 18, 2002Larry Diamond appointed senior vice president product development for S1 Corporation; Steve Jager assumes the role of president at Brasfield Technology; Ben Graboske named vice president of Technology and Engineering for Affinity Corporation.
International BytesAugust 12, 2002Banca Popolare de Milano selects legacy integration package from Jacada Ltd.; AFFIN Bank orders a CRM solution from S1; Deutsche Bank becomes the first foreign bank to transfer money internationally with China Post; Fox-Pitt, Kelton Limited goes live with
North America BytesAugust 12, 2002United Airlines Employees' Credit Union enter into an EBPP agreement with Metavante Corporation; Stanford Federal Credit Union to implement a wealth management system from Fincentric Corporation; GMAC Mortgage selects Fiserv platform to service both reside
North America BytesJune 27, 2002Wells Fargo joins the Electronic Payments Network; Commercebank licenses Harland's financial.center loan origination system; U.S. Bank enhances its S1 web banking system; Colonial Bank implements Alogent's item processing; BISYS provides One Group Administ
Association UpdateMay 02, 2002Windows Security Challenge, a contest aimed at honing the skills needed to secure Microsoft Windows 2000 networks, to be held this July in Seattle; S1 hosts Webinar for senior bank executives looking to grow small business services.
North America BytesFebruary 21, 2002AgFirst Farm Credit Bank to use ALLTEL's ACBS to service its portfolio of syndicated and participated commercial loans; JPMorgan Investor Services has launched a new third-party compliance feature; First Federal Bank of Hazelton adds the ZEUS CRM solution