Bill Pay: Driving Adoption in an Unpredictable Payments Landscape March 14, 2014While new types of payments often steal the spotlight, bill pay is becoming increasingly important for banks trying to shore up their customer loyalty and retention. Online Banking Fraud Made Simple March 14, 2014Criminals continue to successfully compromise accounts and steal money with relatively simple attacks.
Millennials are Cautious Banking Customers, Survey Finds March 11, 2014The TD Bank Financial Education Survey polled those aged 18-34 on their banking habits.
Cyber Security: HSBC Offers Two-Factor Online Authentication February 24, 2014HSBC will begin offering additional online authentication in the wake of increasing attention on security after the retailer data breaches. clearXchange Adds Capital One to P2P Payments Network February 20, 2014clearXchange gets a boost from adding a new bank, and considers new strategies to attract users. Why Businesses Can’t Ignore US Cybersecurity Framework February 14, 2014Industry leaders and President Obama call the framework just a first step in creating a cybersecurity playbook for 16 US critical infrastructure sectors. But this is more than just a reference manual. How Mobile Photo Bill Pay Is Helping Community Banks Appeal to Mobile-Only Customers January 24, 2014Allied Payment Network’s Picture Pay mobile photo bill pay solution has helped smaller banks develop relationships with younger mobile-only customers. Online Account Opening Goes Mobile, Research Suggests January 21, 2014New data from Andera shows more consumers are completing new account applications on their mobile devices. 2014 Forecast: Many Community Banks to Increase IT Investment Next Year December 27, 2013Many community banks are planning to increase investment in IT and new products and services like mobile banking and payments. 2014 Forecast: Gamification and the Year Ahead in Banking December 17, 2013While U.S. banks have been slow to adopt gamification, a whole market is set to grow around the concept that will change customer expectations for user experiences. Texas Capital Bank Gains A Broader View of Fraud Landscape December 06, 2013Using an online forum provided by Guardian Analytics, the bank has collaborated with other institutions to better protect itself. NCR Undergoes Fundamental Change With Digital Insight Buy December 03, 2013The company said the acquisition is the culmination of a years-long transformative process.
Survey: Majority Of Customers Feel Undervalued By Banks November 14, 2013A survey by GMC Software Technology shows that customers want multichannel banking that is customizable to their needs and preferences. Does a Website’s IP Address Deserve the Same Protection as the Address on a Bank Statement? November 14, 2013With DNS server hacks on the rise banks must be on the watch for online account takeover attacks. Payment Heists: A Layered Defense Approach to Fraud Management November 11, 2013As fraudsters grow more creative in their attacks banks have to invest in multiple layered approaches for defense. Branch Networks on a Downward Slope November 11, 2013New research from SNL Financial indicates the nation's branch total has been reduced by 390 during the third quarter of 2013.
Banks Need To Target Small Businesses For Online Payment October 30, 2013In the next one to three years, banks plan to support online payment processes for small and medium sized businesses. Breaking Payment Silos: Technology That Bridges EMV, Cloud and Mobile Payments October 16, 2013Banks can gain customer loyalty by providing a single view of their customers’ different payments mechanisms as they adopt EMV and mobile payments. Mercantile Bank of Michigan Leverages Unique Partners in Online and Mobile October 09, 2013John Schulte, Mercantile Bank's CIO, is never shy about partnering with new companies that have little or no experience working with banks. Banks Aren’t Social? Think Again October 01, 2013Banks have seen better customer engagement by asking their customers to participate in social communities online.