Convenience No. 1 Factor In Customer Loyalty for Banks, Study FindsMay 01, 2013A recent survey suggested that banking customers care more about convenience than customer service or fees in choosing a bank, and mobile banking customers are some of the most loyal a bank can find.
Innovate Or Die, Says Capital One's JamisonApril 26, 2013The managing director of Capital One Labs implored banks to meet customer's technology expectations during a keynote speech at the CEB TowerGroup Financial Services Technology Conference in Boston.
City Bank Texas Launches Mobile Photo Bill Pay SolutionApril 15, 2013With data showing a fast growing interest among consumers in mobile photo bill pay, City Bank Texas announced today that it will be adding the feature to its mobile banking offerings.
Intuit Making Mint Available to BanksApril 03, 2013Intuit announced that it is making the popular PFM tool available to financial institutions to integrate into their online and mobile banking services.
Adaptation is Key for Banks to SucceedMarch 20, 2013A report from Equifax says that banks need to change how they define themselves internally and externally and adapt their mindset, operations, products and services to better meet customers’ evolving wants and needs.
FIS Looks Forward On MobileMarch 19, 2013The financial technology provider's recent acquisition of mobile banking and payment solutions provider mFoundry is part of a larger, long-term mobile strategy.
Top Quotes From BAI Payments ConnectMarch 15, 2013Six quotes on fraud, mobile and all things payments from this past weeks' BAI Payments Connect conference.
Mobile Deposit Combines the Old and New in Bank TechnologyMarch 11, 2013In every area of their business, financial institutions must find ways to provide more and better service while reducing operating costs -- mobile RDC does both.
