Topics: Mobile Banking Forrester: PayPal Most Trusted Provider for a Digital Wallet December 04, 2013A new survey found that more consumers would trust PayPal than their bank or card issuer to be their digital wallet provider. Four Bank Tech Predictions For 2014 December 04, 2013An uptick in cloud usage and continued innovation in the payments space are among trends we can expect to see next year. Australian Bank Improves Business Processes and Customer Experience with Mobile November 26, 2013Westpac, Australia’s second largest bank, is growing its wealth management capabilities with Microsoft's enterprise mobility. BBVA Compass Offers New Accounts for Both Digital and Branch-Centric Customers November 25, 2013BBVA Compass’s new accounts aim to attract customers who favor the branch or online channels. Bank of America Wins Javelin’s Best in Class Mobile Banking Award November 22, 2013Several top banks were recognized for their mobile offerings in Javelin’s annual Mobile Banking Financial Institutions study. New Bank Customers are Hard to Find: Report November 18, 2013Mobile is also found to have a loyalty "halo effect," as mobile users report much higher loyalty toward their primary financial institution than non-users. Branch Networks on a Downward Slope November 11, 2013New research from SNL Financial indicates the nation's branch total has been reduced by 390 during the third quarter of 2013.
Mobile Banking Best Practices Highlighted at BAI November 06, 2013Some common themes emerged at a BAI discussion around the direction that many leading banks have taken in developing their mobile offerings. Bank of the West's New Approach to Mobile and Innovation November 06, 2013Bank of the West's organization had to rethink how it approached innovation to release a new differentiated mobile app. How Banks Can Leverage Mobile Network Operators for Security October 30, 2013Mobile network operators are starting to take steps to open up their security infrastructure for other enterprises to leverage. Customers Bank Launches Mobile Photo Bill Pay October 29, 2013The offering is part of the bank's enhancements to its mobile suite.
U.S. Bank Rolls Out Mobile Photo Balance Transfer October 28, 2013Next month U.S. Bank plans to launch Mobile Photo Balance Transfer, after seeing the success of its other mobile imaging services. How Layered Security Improves Identity Confidence and Consumer Convenience October 25, 2013Multi-layered security will give banks the opportunity to achieve better authentication in the mobile channel without sacrificing customer convenience. How To Get The Most Out Of Mobile Banking Apps October 22, 2013The growing importance of mobile is clear, and banks need to take steps now to maximize their mobile offerings to attract mobile-first customers. Banks Spending More on Innovation: Report October 22, 2013A new survey from Infosys and EFMA finds that 77% of the banks polled are increasing investment in innovation, compared to 13% in 2009.
How to Turn Mobile Apps Into Customer Acquisition Centers October 14, 2013Customer acquisition isn’t cheap but banks now have the opportunity to leverage existing mobile commerce networks to access new customer bases. Where Are They Now? BS&T's 2012 Elite 8, One Year Later October 14, 2013Core systems modernization, customer experience-related initiatives and supporting regulatory compliance are among the top priorities keeping BS&T's 2012 Elite 8 honorees busy since they were recognized a year ago. Here are updates on the challenges and projects that some of the executives have been tackling in the past year. Mercantile Bank of Michigan Leverages Unique Partners in Online and Mobile October 09, 2013John Schulte, Mercantile Bank's CIO, is never shy about partnering with new companies that have little or no experience working with banks. Bank of America: Building A Sleeker, More Efficient Bank October 08, 2013Bank of America's Bridget O'Connor oversaw a huge legacy system conversion while also fashioning the bank's branches for the future. Top Challenges Facing Bank CIOs Over the Next Year October 04, 2013Bank Systems & Technology asked several industry experts for their take on what will be the next big issue bank technologists will tackle in 2014.