Celebrus' Granular Data Helps Build Online Strategy April 17, 2014Real-time tracking of customer click streams and interactions enables banks to test marketing campaigns with increased accuracy. Improving Security In the Fast-Paced World of Mobile April 16, 2014Looking at the biggest threats banks face in mobile with BITS’ security expert Jim Pitts. Self-Assessing Innovation Capabilities April 04, 2014A step-by-step test to understand how your organization can become more innovative. Report: IT Spending in Retail Banking Will Reach $152.5 Billion By 2018 March 31, 2014Back-end investment for compliance and investment in digital channels will drive strong growth in IT spending among North American banks, according to Ovum. Optimizing the Mobile Workforce of the Future March 28, 2014Massachusetts-based Needham Bank is going paperless and mobilizing its workforce with secure content sharing across employee mobile devices. Retaining Part-Time Tellers: Five Tips for Keeping them Happy and Motivated March 28, 2014The ability to retain good part-timers can be difficult; here are some suggestions to increase their retention.
Do Organizations of the Future Really Need a Chief Digital Officer? March 27, 2014Charging a single person with executing a digital strategy for the future could be a step in the wrong direction. The Path to Customer Centricity Through the Cloud March 26, 2014Banks can position themselves better for a customer-centric model by by leveraging the cloud to simplify their IT environments. The Push for Innovative Business Payment Strategies March 25, 2014Commercial clients are clamoring for better, faster ways to make and receive payments. Report: Technology Will Be the Biggest Driver of Change in Banking March 25, 2014Banks don’t feel confident about their ability to innovate, even though they say technology and innovation will be the biggest success factor in the future. How To Be A Better Bank: Self-Policing Your Bank's Compliance Program March 14, 2014Is your bank proactive or reactive in its compliance risk management practices? It could make a big difference in how regulators deal with your institution. Improving Customer Experience Through Video March 13, 2014Australia’s Holiday Coast Credit Union has reduced employee travel time and improved customer experience with video conferencing that connects its head office and 14 branches. How Banks Should Respond to the New Players in Payments March 10, 2014New challengers are proving that banks don’t have all the answers to solving problems in payments, so what should (or can) banks do about them? Risk Management Guidance on Third-Party Relationships March 07, 2014What banks need to know to meet compliance with the OCC's requirements for vendor due diligence. Major Banks Sign Up for SWIFT’s KYC Registry March 05, 2014SWIFT aims to cut complexity and cost in compliance with a new centralized registry for KYC information that will roll out later this year. A Growing Security Risk in IT Automation February 28, 2014The increasing use of automated processes could expose organizations to new forms of malware if proper monitoring and controls aren’t put in place. How SaaS-Based Project Management Helps ATB Automate Workflow February 28, 2014ATB Financial’s deployment of AtTask project management tool is a lesson in how overstretched IT departments could leverage business units for enterprise SaaS rollouts. PNC Launches New Money Management Tool for Small Businesses February 26, 2014The additional features to the Cash Flow Insight tool are designed to help businesses reduce paper.
Why Big Data In The Enterprise Is Mostly Lip Service February 18, 2014Here are six reasons organizations are taking the wrong approach to big data or not utilizing it at all. Why Businesses Can’t Ignore US Cybersecurity Framework February 14, 2014Industry leaders and President Obama call the framework just a first step in creating a cybersecurity playbook for 16 US critical infrastructure sectors. But this is more than just a reference manual.