Electronic signature — Part I: Challenges and Business JustificationMay 22, 2013This article - the first in a two part series - looks at the successes some banks have had with e-signature adoption and examines some of the remaining barriers regarding regulation and organizational silos that still exist in adopting e-signatures in the financial services sector.
The PayPal vs. Square Battle: Who’s Your Money On?May 22, 2013After PayPal launched a program last week offering free transaction processing for merchants who switch to its point of sale card reader, Square hit back yesterday by announcing it will be offering a P2P payments service via email.
How to Detect Wire Fraud When No Two Attacks Are the SameMay 21, 2013Fraudsters have developed a variety of methods for initiating fraudulent wire transfers, but a security approach based on data and analytics from customer behavior can be an effective countermeasure to these wire fraud schemes.
The Evolving Branch EnvironmentMay 20, 2013While many banks are rethinking their long term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
Museum Opens Its Doors For Free Financial EducationMay 17, 2013As financial education becomes more paramount for financial institutions because of consumer and regulator demand, the Museum of American Finance is now offering a free financial education with free admission on Saturdays in a program sponsored by private equity firm Southport Lane.
The CFPB Goes Mobile To Collect Customer ComplaintsMay 16, 2013With many Latinos in the U.S. accessing the internet primarily through a mobile device, the CFPB has optimized its new Spanish language website for an interactive mobile experience.
Q&A: Banks Must Take a Holistic Approach to CybersecurityMay 16, 2013As cybercrime becomes more prevalent, due to the widespread access to technology that criminals now have, banks must remain eternally vigilant, says Booz Allen Hamilton's Bill Stewart.
Improving Business Analytics Through A Single Customer ViewMay 13, 2013While many financial institutions are relying more on business analytics and intelligence for decision making, they need to first ensure the accuracy of the information feeding these statistics and ensure that each customer has a single record within a central database.
Amazon Launches Digital Currency for Kindle Fire CustomersMay 13, 2013After filing an application for a mobile wallet patent last month, Amazon continues to make moves in payments by adding a new digital currency, Amazon Coins, for its app store.
Visa Enhances POS Offers ProgramMay 13, 2013The card scheme is enhancing its Visa Offers rewards program to include customizable content and real-time offers.
