Topics: Interview

Q&A: Frank Eliason, Citi's New Social Media Guru, On the Right Approach to Twitter and Facebook and the Tools That HelpJanuary 10, 2011Banks should not try to use social media for marketing or selling, but for obtaining actionable intelligence and turning around detractors, Eliason advises.
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Q&A: BNY Mellon's New CIO John FioreMarch 19, 2010In an exclusive interview just before his promotion to CIO, Fiore shared his thoughts on technology innovation with Bank Systems & Technology.
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