Topics: Intelligence Data, Data Everywhere…Where Do Banks Start? August 19, 2013Banks have an extraordinary amount of data, but knowing how to leverage it to better serve their customers’ needs remains a challenge across the industry. Feel Good Banking -- How to Get the Most Out of Your CRM System August 16, 2013A well-implemented customer relationship management (CRM) solution can be exactly what community banks need to escape the mega bank stigma and re-create the relationship-building intangibles that have set them apart for decades
Content, Customers, Compliance: Big Reasons for Banks to Use Enterprise Mobile Apps June 18, 2013The rise of big data and deployment of mobile devices to support sales teams has given rise to a number of challenges that can be addressed with enterprise mobile apps. New Study: Alternative Credit Decisioning Tools Could Have Generated $1.7 Billion for Issuers In 2012 June 11, 2013A new study by LexisNexis and Javelin found that alternative credit decisioning tools could open up new segments, like the underbanked, for lenders. Leveraging Alternative Data to Increase New Account Openings, Reduce Charge-Off Risk June 10, 2013Banks looking to grow their deposits can look to alternative data that is not included in traditional credit reports to find new customers and protect themselves form fraudsters. Banks Fall Short On Delivering Personalized Service for Customers, Study Finds April 22, 2013A new study from Cisco suggests that banks are failing to meet customer demands for more personalized services because their customer data is stuck in organizational silos. Putting Big Data to Work for Financial Services Companies April 18, 2013By starting small, growing organically and striking the right balance between gaining the desired insight and becoming overloaded with data, financial services firms will truly recognize the gains they can make Creating A Customized Banking Experience With Big Data April 12, 2013Customers have different expectations of their bank, and are willing to pay for different services. Big data opens the door for banks to group their customers according to their banking preferences, which can make customers more satisfied and more profitable. Big Data: Uncovering Newer Dimensions in Fraud Preemption April 10, 2013Big data is opening up new opportunities for financial institutions to combat external and internal fraud by beginning to monitor user behavior in addition to tracking account activity. Big Data: Where to Begin? April 01, 2013 Bank Systems & Technology got an early exclusive look at a report to be released tomorrow by Celent that highlights the difficulties many financial institutions are facing in moving towards a data-driven business model. Capitalizing on Big Data Yields Customer Value March 01, 2013In order to get the full value from a big data approach banks are going to have think differently about how they manage their data. MasterCard Advisors Partners With Analytics Firm Mu Sigma On Big Data February 07, 2013The two companies announced a new partnership today to create new business intelligence by combining MasterCard’s consumer purchasing database with Mu Sigma’s analytics staff and techniques. 2013 Forecast: The Hot Technologies That Will Define Banking December 14, 2012Cloud, digital payments and mobility will loom even larger in 2013, our panel of industry experts say.
Yodlee’s New Application Provides Cross-Sell Personalized Products and Service July 11, 2012Yodlee's new Yodlee CrossSell app leverages customers data to deliver personalized product offers and deepen relationships with customers. Associated Bank Boosts Sales By Boosting Collaboration June 22, 2012Associated Bank breaks down silos within its commercial banking sales unit and increases cross-selling by adopting the SAVO Group's sales enablement collaboration environment. iPads, Smartphones, Mobile Payments and Clean Water: Top Quotes From Celent's Banking Insight & Innovation Day June 15, 2012Boston-based research and analyst form Celent held its fifth annual Banking Insight & Innovation Day in Charlotte, N.C. earlier this week. Much of the "hot topics" in the bank technology industry were discussed with enthusiasm and passion, including tablet Why Banks Must Understand the Intersection of Data and Digital April 02, 2012Banks run the risk of being left behind if they don't begin to exploit the competitive advantages that lie at the intersection of data and digital. SAS Prepares Hadoop-Powered In-Memory BI Platform February 14, 2012SAS says high-performance product for business intelligence will bring big-data scale, in-memory speed, and advanced analytic power to ordinary business users. With Big Data Comes Great Responsibility (to Your Customers) February 09, 2012Big Data represents a significant opportunity for banks to enhance the customer experience and boost retention. But digging through massive amounts of data to find the right information about a customer also presents a great challenge to overextended IT or Four Keys to Building an Analytical Workforce February 08, 2012Experts offer their advice on how financial institutions can build a workforce equipped to compete in an increasingly data-driven industry.