The Benefits of Real Time Payments December 09, 2013Banks need to begin align business cases to take advantage of immediate payments. Barclays Kicks Off Fintech Startup Accelerator December 09, 2013The bank announced a new startup accelerator next year, the first of six it plans to launch over the next three years. Cloud Accelerates Competitive Advantage to Banking and Financial Markets November 25, 2013Five tips on how the cloud help banks grow and innovate. Bank of America Wins Javelin’s Best in Class Mobile Banking Award November 22, 2013Several top banks were recognized for their mobile offerings in Javelin’s annual Mobile Banking Financial Institutions study. Bank of America: Customizing Financial Tools To Customers’ Needs November 21, 2013Banks need to develop more intuitive customer-centric products that allow for personalized experiences. Banks Should Act Like Startups When it Comes to Innovation November 07, 2013A session at BAI Retail Delivery 2013 emphasized creating new ideas and having deep customer empathy.
Bank of the West's New Approach to Mobile and Innovation November 06, 2013Bank of the West's organization had to rethink how it approached innovation to release a new differentiated mobile app. Core Systems Modernization: Risk and Reward November 05, 2013At BAI Retail Delivery 2013, Zions Bancorp CIO Joe Reilly discussed why the bank holding company decided to replace legacy systems.
Better Customer Experience: It’s In The Details November 04, 2013Collaboration and determination are needed if banks are going to achieve a differentiated customer experience that truly sets them apart. Banks Spending More on Innovation: Report October 22, 2013A new survey from Infosys and EFMA finds that 77% of the banks polled are increasing investment in innovation, compared to 13% in 2009.
Low Value Transactions: A Mobile Payments Dilemma October 15, 2013Lowering processing costs cloud open up an opportunity for mobile payments to gain traction in low value payments. USAA's Greg Schwartz Keeps IT's Focus On The Customer Experience October 10, 2013At USAA, CIO Greg Schwartz leads an IT organization whose mission is to innovate on behalf of its active and retired military member customers. The Complicated Relationship Between Innovation and Security October 03, 2013Banks and payment processors are dealing with an increasingly complex environment in the payments industry that is opening new opportunities for fraudsters. The Internet of Things…Internet of What? September 13, 2013As devices become more connected and are able to communicate with each other, banks will need to develop ways to participate in this new technology.
New Yodlee Platform Aims to Speed Up Innovation for Banks September 05, 2013 Umpqua Bank Targets Unified Customer Experience Across Platforms July 26, 2013The Oregon-based bank has partnered with Q2ebanking to create consistency across channels.
Innovate Or Die, Says Capital One's Jamison April 26, 2013The managing director of Capital One Labs implored banks to meet customer's technology expectations during a keynote speech at the CEB TowerGroup Financial Services Technology Conference in Boston.
Redefining the Core Platform Decision April 25, 2013In the first of a series of articles on core transformation, we explain why it isn’t just the technology that a bank needs to modernize. It’s the approach to technology and innovation as well. Business and Technology Change Capabilities Primed for Outsourcing, Paper Argues April 08, 2013Banks who are looking to take the next step in IT outsourcing should look to their business and technology staff and resources, a new white paper from Capco suggests. 7 Big Data Players To Watch March 05, 2013New York City, IBM, State Street and four other organizations are developing innovative ways to leverage the ever-increasing volumes of data they're amassing.