Connect and Follow: Leveraging Social Media for Business Results May 21, 2013Banks can encourage their employees to connect with current prospective customers on social media to build relationships that are more sticky - and more lucrative. IT Investment A Priority for Banks: Report May 21, 2013A survey from KPMG also found that regulatory issues are the biggest impediment to growth for banks.
How to Detect Wire Fraud When No Two Attacks Are the Same May 21, 2013Fraudsters have developed a variety of methods for initiating fraudulent wire transfers, but a security approach based on data and analytics from customer behavior can be an effective countermeasure to these wire fraud schemes. Seven Ways Banks Can Leverage a 'Security Data Scientist' May 17, 2013Business leaders are striving to turn their Big Data into Big Returns.
Visa, Consumer Advocacy Group Partner on Phishing Education May 17, 2013The card company and the Consumer Federation of America have outlined common fraud tactics for consumers to be aware of.
The CFPB Goes Mobile To Collect Customer Complaints May 16, 2013With many Latinos in the U.S. accessing the internet primarily through a mobile device, the CFPB has optimized its new Spanish language website for an interactive mobile experience. Q&A: Banks Must Take a Holistic Approach to Cybersecurity May 16, 2013As cybercrime becomes more prevalent, due to the widespread access to technology that criminals now have, banks must remain eternally vigilant, says Booz Allen Hamilton's Bill Stewart. Trust Revisited: How Banks Can Redefine Relationships One Swipe at a Time May 15, 2013Banks have lost a great deal of public trust since the financial crisis, but they can recover some of that trust by fulfilling consumers’ desire for innovative and convenient mobile solutions. Amazon Launches Digital Currency for Kindle Fire Customers May 13, 2013After filing an application for a mobile wallet patent last month, Amazon continues to make moves in payments by adding a new digital currency, Amazon Coins, for its app store. Simplicity Bank Streamlines Mobile Device Control May 10, 2013Simplicity Bank gains automated controls and improves mobile device security without adding headcount by adopting AirWatch Mobile Device Management. Don’t Break the Bank: Back up Your Files May 10, 2013The loss of sensitive and confidential information, be it by theft, accident or natural disaster, can be devastating.
Why Bank Security Questions Need An Overhaul now May 09, 2013Long considered a fortress of protection, the challenge questions used by many financial institutions today are weak and ineffective. 3 Takeaways From the CEB TowerGroup Financial Services Technology Conference May 03, 2013Innovation, mobility and big data were among the big themes discussed during the three-day event in Boston. MasterCard Uses Social Media to Rebrand Its Mobile Wallet Through Real-Time Monitoring May 03, 2013MasterCard’s Conversation Suite tool allows it to monitor social media conversations in real-time in 43 different markets and 26 different languages. Mobile Point of Sale Solutions Could Increase Consumer Card Payments By More $1 Trillion A Year, Study Says April 30, 2013A new report by Javelin says there are nearly 20 million merchants who could start accepting card payments as a result of wider adoption of mobile POS solutions. First Data Names JPMorgan Co-COO As Its New CEO April 29, 2013Frank Bisignano, who also led JPMorgan's mortgage banking business in the wake of the mortgage crisis, will lead payments management company First Data at a time of great change in the payments industry. Banks Must Think Differently About Customer Experience In A Branchless Digital Environment April 29, 2013As interest in digital bank accounts increases, banks must rethink customer experience from an all-digital branchless perspective. Innovate Or Die, Says Capital One's Jamison April 26, 2013The managing director of Capital One Labs implored banks to meet customer's technology expectations during a keynote speech at the CEB TowerGroup Financial Services Technology Conference in Boston.
Redefining the Core Platform Decision April 25, 2013In the first of a series of articles on core transformation, we explain why it isn’t just the technology that a bank needs to modernize. It’s the approach to technology and innovation as well. Fundtech, Guardian Analytics Announce New Fraud Prevention Solution April 23, 2013The two companies announced a jointly owned product at NACHA Payments 2013 designed to deliver behavior-based, real-time fraud prevention.