Q&A: Banks Must Take a Holistic Approach to CybersecurityMay 16, 2013As cybercrime becomes more prevalent, due to the widespread access to technology that criminals now have, banks must remain eternally vigilant, says Booz Allen Hamilton's Bill Stewart.
Renaissance of Fraud Spurs New Approaches to Anti-Money LaunderingOctober 12, 2012Adopting a comprehensive approach to financial crime prevention, with greater reliance on analytics tools and collaboration among banks, regulators and law enforcement entities, was the theme of ACAMS' recent AML & Financial Crime conference.
Life Without Channels: How to Provide a Seamless Customer ExperienceJune 11, 2012Banks that fail to provide a seamless, singularly branded experience across all customer touch points risk alienating a new generation of customers. Here are some tips on developing a delivery strategy for a world without distinct channels.
Misys to Merge With TurazJune 01, 2012Vista Equity Partners has finalized its $2.6 billion all-cash takeover of the U.K. financial services vendor, and announced it will merge the company with business banking software provider Turaz.
Banks Find Lessons to Improve the Consumer Experience in the Online Retail ModelApril 24, 2012Online retailers have led the way in providing the kinds of real-time, personalized transactions that consumers have come to expect. What can banks take away from the modern retail experience to improve their own customer satisfaction?
Inside J.P. Morgan's Payments Strategy: Q&A With Managing Director Christine DoriaNovember 07, 2011Globalization, regulation and efficiency are among the top challenges corporate customers face today, according to Christine Doria, managing director, global product executive, USD clearing, J.P. Morgan Treasury Services (New York). BS&T editorial dir
New Strategies for Retail Banks in the Post-Crisis EraAugust 08, 2011Ernst & Young's 2011 Global Banking Survey identifies the challenges and operational implications of refocusing on the consumer, especially when considered in combination with the host of regulatory changes being implemented.
PA Community Bank Saves Time With Automated MortgagesMarch 17, 2011Although customers aren't flooding rural Community Bank's website with online mortgage applications, loan officers' time and trees are being saved with mortgage software.
MERS, Under Attack, Says It Can't Be Blamed for the Mortgage MessMarch 07, 2011Homeowners and county recordkeepers have been challenging the massive MERS mortgage database in courts all over the country. But while MERS is losing many of these cases, it's winning some, too.
