Customer Experience Lessons From Walmart November 08, 2013Former Walmart CEO Lee Scott discussed the changing consumer landscape, and the big box store's foray into financial services, at BAI Retail Delivery 2013. 3 Keys to Improving Data Quality June 21, 2013Banks are investing heavily to analyze all the data they collect on their customers, but the best results from big data initiatives requires ensuring accurate data. Learning The Business: How To Develop The Banking IT Leaders Of Tomorrow June 10, 2013Future IT leaders need business acumen and skills in addition to technical knowledge. Here's how three banks are using leadership development programs to provide those skills. How Banks Win the Battle for Prepaid Customers May 08, 2013Banks can leverage current assets to grow their share of the younger and underbanked customer segments through prepaid products, as long as they keep in mind what these customers are looking for. FDIC Insurance Added to Bluebird Debit Program from American Express and Walmart March 26, 2013American Express and Walmart are adding new checking capabilities to their Bluebird debit joint program designed for unbanked consumers, which also now offers FDIC insurance for account holders. Make ‘Em Laugh: 6 Funny Bank Videos That Drive Engagement January 18, 2013Banks may not be thought of as having a sense of humor, but these videos prove banks can laugh, often at themselves.
Fifth Third Expanding Remote Currency Manager Services September 11, 2012The Cincinnati-based bank is partnering with Loomis Armored courier service to provide its RCM services to more retailers nationwide.
Fifth Third Bank Rolls Out EMV Card August 20, 2012The commercial card will be available to customers who travel internationally. Capital One Bank To Pay $210 Million in Refunds and Penalties for Deceptive Marketing Practices July 18, 2012Capital One agreed with regulators at the CFPB and the OCC to pay penalties and customer refunds for failing to monitor its vendors that were deceptively marketing its credit products. Fifth Third Releases New Healthcare Payment Receivables Solution July 10, 2012RevLink Collect, is designed to help healthcare executives reduce the collection cycle for patient payments and provide more accurate and timely estimates for patients If There's a New Twist in Cloud Computing, Will Someone Tell Me What It Is? May 03, 2011Cloud computing appears to be the rage, except for the top six bank core vendors Fifth Third Bank to Offer P2P Mobile Payments January 05, 2011Cincinnati bank to offer CashEdge's Popmoney email and mobile payments service to customers. Adyen Lets Banks Extend Online Payments to Business Customers April 05, 2010Hosted payment gateway also provides PCI-compliant security and analytics, so that business customers can keep close tabs on their customers' buying habits. Fifth Third to Encrypt Card Payments End to End March 17, 2010Working with 180,000 merchants to secure card payments from merchant terminals to payment processor. Fifth Third Bank Expands Footprint With Web-Based RDC Offering October 15, 2009By shifting to a thin-client RDC offering, Fifth Third Bank has been able to accelerate efforts to grow deposits and expand its geographic footprint. Fifth Third Processing Signs Two Banks September 09, 2009 Western Union Deal Part of Larger Strategy for Fifth Third July 21, 2009 Generational Differences, Budgets Challenge Banks' Leadership Growth Initiatives July 01, 2009Generational differences and tighter budgets are among the challenges banks face as they grow their future crop of leaders. J.D. Power Report Says Banks Must Address Steady Decline in Customer Satisfaction May 21, 2009 Fifth Third Bank Extends Its Brand Relationship with MasterCard May 05, 2009Under the multiyear agreement, Fifth Third will continue to issue credit and debit MasterCard cards to consumers and corporations.