Topics: ING

Stress Testing and Data CollectionMay 23, 2013Exactly what kind of data do banks need for bottom-up stress testing?
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Chase Names Barry Sommers CEO of Consumer BankMay 23, 2013After leading Chase’s wealth management services since 2010, Sommers will be taking over the CEO role at its consumer bank.
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Electronic signature — Part I: Challenges and Business JustificationMay 22, 2013This article - the first in a two part series - looks at the successes some banks have had with e-signature adoption and examines some of the remaining barriers regarding regulation and organizational silos that still exist in adopting e-signatures in the financial services sector.
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The PayPal vs. Square Battle: Who’s Your Money On?May 22, 2013After PayPal launched a program last week offering free transaction processing for merchants who switch to its point of sale card reader, Square hit back yesterday by announcing it will be offering a P2P payments service via email.
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Sovereign Bank Enters the Mobile ArenaMay 22, 2013The bank has launched its first mobile app after intensive customer research.
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Connect and Follow: Leveraging Social Media for Business ResultsMay 21, 2013Banks can encourage their employees to connect with current prospective customers on social media to build relationships that are more sticky - and more lucrative.
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IT Investment A Priority for Banks: ReportMay 21, 2013A survey from KPMG also found that regulatory issues are the biggest impediment to growth for banks.
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The Evolving Branch EnvironmentMay 20, 2013While many banks are rethinking their long term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
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Museum Opens Its Doors For Free Financial EducationMay 17, 2013As financial education becomes more paramount for financial institutions because of consumer and regulator demand, the Museum of American Finance is now offering a free financial education with free admission on Saturdays in a program sponsored by private equity firm Southport Lane.
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Visa, Consumer Advocacy Group Partner on Phishing EducationMay 17, 2013The card company and the Consumer Federation of America have outlined common fraud tactics for consumers to be aware of.
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Banks Must Approach Third Party Contracting Differently in Today’s Highly Regulated EnvironmentMay 16, 2013Vendor management is becoming more important from a compliance standpoint as regulators scrutinize banks’ third-party relationships, and achieving that compliance begins with crafting a clearly defined contract.
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Digital Marketing Solutions Stand Front and Center at Finovate SpringMay 15, 2013With more customers interacting with their financial institutions through the mobile and online channels, new marketing solutions targeting these digital customers emerge at Finovate Spring.
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Trust Revisited: How Banks Can Redefine Relationships One Swipe at a TimeMay 15, 2013Banks have lost a great deal of public trust since the financial crisis, but they can recover some of that trust by fulfilling consumers’ desire for innovative and convenient mobile solutions.
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Fees On Real-Time Foreign Account Transfers Could Generate $1.1 Billion for Banks, Study FindsMay 14, 2013New research from FIS shows that a number of consumers, particularly those that use foreign account transfers, would be willing to pay a fee to get their payments processed in real-time by their primary bank.
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More Bang for the FATCA BuckMay 10, 2013In the final article in a three-part series on FATCA compliance, we explain why banks need to look for solutions that help them collect and analyze customer identification information to help with compliance in multiple areas beyond FATCA.
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Chase Brings Mobile Receipt Capture to Small Business Card HoldersMay 07, 2013Chase’s Ink card holders will now be able to photograph and store receipts with Chase’s Jot app for small business customers.
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Real-Time Payments Offers Opportunity to Build Customer Loyalty, Study FindsMay 06, 2013Consumers are not only interested in real-time payments, but they’d prefer their primary financial institution to be their real-time payments provider, a recent FIS study suggests.
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3 Takeaways From the CEB TowerGroup Financial Services Technology ConferenceMay 03, 2013Innovation, mobility and big data were among the big themes discussed during the three-day event in Boston.
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MasterCard Uses Social Media to Rebrand Its Mobile Wallet Through Real-Time MonitoringMay 03, 2013MasterCard’s Conversation Suite tool allows it to monitor social media conversations in real-time in 43 different markets and 26 different languages.
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The “Age of the Customer” Demands Effective OnboardingMay 02, 2013Giving customers a truly convenient onboarding process means moving towards automated processes, electronic documents and enabling the customer to sign up with their mobile device.
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Topics: ING

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