Google Enables Payments Through Gmail to Garner Google Wallet Adoption May 17, 2013With Google Wallet under-performing in the last couple years, Google is now integrating its wallet into Gmail to allow users to send money through the popular email service. Trust Revisited: How Banks Can Redefine Relationships One Swipe at a Time May 15, 2013Banks have lost a great deal of public trust since the financial crisis, but they can recover some of that trust by fulfilling consumers’ desire for innovative and convenient mobile solutions. FDIC Insurance Added to Bluebird Debit Program from American Express and Walmart March 26, 2013American Express and Walmart are adding new checking capabilities to their Bluebird debit joint program designed for unbanked consumers, which also now offers FDIC insurance for account holders. BBVA Invests $100 Million in Financial Services Start-Ups in Silicon Valley January 24, 2013Following on the heels of similar investments in innovative start-ups, the bank said that it is making concerted effort to anticipate and tackle disruptive changes in financial services. How Banks Can Overcome Disintermediation January 04, 2013The threat of disintermediation has long haunted banks, and it only continues to rise.
2 for 1: Integrating Mobile Banking and Deposits December 07, 2012Simmons First combines mobile banking and mobile deposits to create one seamless customer interface with solutions by Jack Henry & Associates. Core Banking Systems Winners And Losers December 03, 2012Don Free, research director at Gartner, shares his views on how the core vendor market is changing, and what banks and vendors must do to stay competitive, with BS&T associate editor Jonathan Camhi. Unresolved Issues Swirl Around Securing Mobile Payments November 16, 2012While many mobile payments startups are using both traditional and nontraditional authentication methods, regulatory uncertainty still exists around liability for fraud attacks on customers using mobile payments. Huntington Bank Scores Highest in Small Business Customer Satisfaction, Report Says November 12, 2012J.D. Power and Associates released a new report last week showing lower levels of customer satisfaction among small business banking customers than retail customers. Renaissance of Fraud Spurs New Approaches to Anti-Money Laundering October 12, 2012Adopting a comprehensive approach to financial crime prevention, with greater reliance on analytics tools and collaboration among banks, regulators and law enforcement entities, was the theme of ACAMS' recent AML & Financial Crime conference. Card, Online Fraud Increase in the U.K. September 27, 2012A new report from the U.K. Cards Association details financial services fraud trends.
New Mobile App Helps Community Banks with Regulation and Compliance September 07, 2012The Independent Bankers Association of Texas released a mobile app for bankers to keep up with the latest regulatory information. New Jack Henry and Associates Solution to Expedite Customer Service Calls August 28, 2012Jack Henry and Associates' jhaCall Center service will automate customer authentication processes to quickly handle customer service calls. Moving Forward Mobile Payments August 16, 2012The Merchant Customer Exchange partnership between major retailers has a chance to be a major force in growing mobile payments adoption.
New Industry-Wide Committee Aims To Nurture Growth of Mobile Payments August 10, 2012The committee will gather banks, merchants and all four major mobile networks to develop best practices and business relationships for mobile payments. Barclays Scandal Unlikely to Threaten Libor's Status July 06, 2012According to a report from SNL Financial, LIBOR is so ingrained in the financial system that there is little threat to its status as a global interest rate benchmark. Associated Bank Boosts Sales By Boosting Collaboration June 22, 2012Associated Bank breaks down silos within its commercial banking sales unit and increases cross-selling by adopting the SAVO Group's sales enablement collaboration environment. Mobile Banking Spend on the Rise June 22, 2012 Mercator, ATM Group Partner on Research Initiative June 19, 2012The research firm and the ATM Industry Association will cooperate on conferences, webinars, workshops and research to study the role of the ATM in today's multi-channel environment. Are You Making It Easier or Harder for Customers to Do Business With You? June 12, 2012Banks must develop new ways of providing service that align with growing customer expectations -- not simply making individual channels better, but making them work better together.