Banks Increasingly Are Creating Vendor Management OfficesJuly 28, 2008The vendor management office takes on a greater role as regulators pressure banks to run tighter ships. Doing so while maintaining a climate of collaboration is the key to success.
What’s In Your Toilet? January 30, 2005I was very literal-minded as a young boy. Once, my mother handed me a roll of toilet paper and asked me to put it in the toilet in the upstairs bathroom.
Opening the BS&T Mailbag September 27, 2004In the same way that movie moguls check out the overnight box office receipts, television executives pore over Nielsen reports and Red Sox fans monitor their blood pressure, I have made it a daily habit to check out our Web statistics.
Check Images May Involve New HeadachesSeptember 01, 2003Banks may be able to data mine information on imaged checks, but should be wary of changing regulations.
BofA To Install Secure Messaging System January 08, 2003In deciding how to send confidential information, like monthly statements, securely to corporate clients and consumers, BofA officials have abandoned conventional approaches in favor of guerilla tactics, where businesses and technical staff engage each oth
Bankers Bank Taps Risk Suite January 08, 2003Bankers Bank licenses the BorderShield and GLB Compliance products from Guarded Networks to deliver to its financial institution customers.
LexisNexis Sees Private Future for Public Record DataAugust 23, 2002As data gains "currency" as a means to perpetrate fraud and other crimes, new controls over who can access information and how it can be used are likely to emerge, according to LexisNexis' chief privacy officer.
Trade Show/Association UpdateDecember 20, 2001The Call Center & CRM Solutions Conference & Exposition offers specialized tracks and industry forums; Direct Marketing Association approves the recent publication of specific guidance to help financial institutions comply with the requirements of the Gram
