Financial Industry Expert Julio Gomez Joins UIA/Data Analytics Provider Attivio August 15, 2012 Julio Gomez, the founder of Gomez, Inc. and Innovation Councils, has joined Attivio to help it expand in the financial services industry.Regions Financial Works to Meet Users' Expectations for Online Banking November 23, 2011 To ensure that its e-banking offerings perform as expected, Regions Financial Corp. taps Compuware's user experience testing solution.How to Do Cloud Right August 11, 2010 Bank IT departments are feeling pressure to compete with Amazon's cloud services. But they need to form a sound cloud strategy first, advises Innovation Councils cofounder Julio Gomez.BMO Bank of Montreal Enhances ebusiness Operations Using Gomez Web Application Experience Management Solutions July 28, 2009 BMO Bank of Montreal Enhances ebusiness Operations Using Gomez Web Application Experience Management SolutionsExpands existing contract for on-demand Web performance monitoring services in strategic move to further strengthen brand and competitive advantagWeb Excellence May 25, 2006 Studies provide insight into bank best practices on the Web.The Three Factors for a Successful Online Banking Site April 25, 2006 Comprehensive studies provide insight into banks' best practices on the Web.Watchfire GomezPro: Banks Strengthen Security While Addressing Usability August 09, 2005 The Q3 2005 edition of the Banker Scorecard, which evaluates the online delivery of banking services to consumers, examined 29 banks.Credit Card Issuers Still Paving the Way in Alerting February 08, 2005 Credit card issuers remain markedly ahead of banks in terms of alert initiatives, and indeed have continued to innovate.Just Looking: Best Practices in Catering to the Most Common Online Banking Task January 11, 2005 E*Trade and Bank of America lead the pack in terms of user experience for online banking. Improve Bill Pay to Unlock Online Banking Profit November 09, 2004 Much of the profit contribution of online banking comes from the minority of online bankers that use bill payment. Small Business Offerings Help Customers Manage Payroll and Tax October 12, 2004 Most banks do not actively package or promote their online payroll and tax payment services, despite their importance to small businesses.Too Much Information Is Not Enough July 13, 2004 Little by little, banks are offering more detailed and up-to-date account information through online banking.Citibank Repeats Its GomezPro Internet Banker Scorecard Win June 08, 2004 Latest Watchfire GomezPro Internet Banker Scorecard shows banks are confronting common online challenges as they pursue their individual goalsBanks Rethink the Small Business Resource Center May 11, 2004 The Small Business Resource Center Is Dead... Long Live the Small Business Resource Center! The Paperless Chase April 13, 2004 Banks are following through on their plans to take paper deposit statements and delivery of paper checks out of the system. Re-fi Boom’s End Signals Switch In Online Mortgage Banking Tactics March 09, 2004 The Q1 2004 Internet Mortgage Scorecard results bear out the old adage that in an economic shakeout, the strong tend to get stronger.Small Business Web Banking Continues Its Rapid Expansion January 12, 2004 The small-business segment remains a focal point for the banking industry, as evidenced by robust Web offerings. Citibank and Chase Top MBNA/Capital One October 02, 2003 Diversified players' online offerings have more functionality than monoline issuers' sites.Bank of America Stays On Top Of Gomez SOHO/Micro Rankings June 09, 2003 Bank of America shored up a weak spot by introducing real-time synchronization between ATM activity and its Web banking transaction history.Why Alerting Drives E-Servicing Usage February 10, 2003 Unlike banks and brokerages, most mortgage firms do not offer e-mail alerts. However, Gomez believes mortgage firms should use alerts to get offline customers to adopt the online channel. Companies like Washington Mutual, Sharebuilder and E*Trade can show
