- Gamification: Are Banks Ready To Play?February 05, 2013While foreign banks are beginning to launch gaming initiatives in their digital channels, U.S. banks have been hesitant to follow suit. But any bank that's serious about customer experience will have to take a hard look at the growing trend.
- 5 Ways Banks Can Provide The Human Touch for CustomersDecember 20, 2012As banking becomes more digitized, customers still crave a human connection. Here's how to ensure a rewarding customer experience.
- Can the Gamification of Training take Banking to the Next Level?November 02, 2012‘Gamification’ has increasingly become one of the latest buzzwords in business. From driving customer loyalty to tailored training programs – evidence of the trend is springing up in boardrooms across the globe, but is it a gimmick or cou
- Happy Apps: Malauzai Designs Mobile Software For A SmileMay 12, 2011Malauzai Software's new mobile app platform for community banks and credit unions brings analytics, gamification and social media to the equation.