Electronic signature — Part I: Challenges and Business JustificationMay 22, 2013This article - the first in a two part series - looks at the successes some banks have had with e-signature adoption and examines some of the remaining barriers regarding regulation and organizational silos that still exist in adopting e-signatures in the financial services sector.
The Evolving Branch EnvironmentMay 20, 2013While many banks are rethinking their long term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
More Bang for the FATCA BuckMay 10, 2013In the final article in a three-part series on FATCA compliance, we explain why banks need to look for solutions that help them collect and analyze customer identification information to help with compliance in multiple areas beyond FATCA.
Redefining the Core Platform DecisionApril 25, 2013In the first of a series of articles on core transformation, we explain why it isn’t just the technology that a bank needs to modernize. It’s the approach to technology and innovation as well.
How to Attract Generation Y CustomersApril 25, 2013Generation Y will be the highest-earning generation in 10 years and banks need to develop strategies for mobile and social to appeal to these digital natives.
Critical Bank Management Skills for the 21st CenturyApril 22, 2013In the past, your teams needed to be able to demonstrate a detailed grasp of policy, rigor in analyzing reports, and dedication to data quality -- but to tackle today’s challenges, a different form of expertise is required.
The Nexus of Forces and Software Quality in BankingApril 18, 2013As banks struggle to deal with the emergence and convergence of cloud, social, mobile and big data, some banks are improving software and application development and management by centralizing their testing of new software solutions.