Washington Federal Signs On to Fiserv’s DNA Account Processing Platform February 05, 2014Washington Federal, the largest bank in Washington, selected the platform to support future growth through improved customer experience. Old National Bank Makes IT Processes For Digital Banking More Efficient November 04, 2013The bank is pursuing efficiency by using fewer vendors for digital banking products.
Banks Must Think Differently About Customer Experience In A Branchless Digital Environment April 29, 2013As interest in digital bank accounts increases, banks must rethink customer experience from an all-digital branchless perspective. Fiserv Launches Consulting Service Targeting Community Banks and Commercial Lending April 11, 2013The bank technology vendor is offering a new service that provides consultant reviews and strategy recommendations for smaller banks looking to better their commercial lending business, while also announcing its first new client on the DNA platform since its acquisition of Open Solutions. Bank of the West’s New Mobile Feature Makes Checking Balances A Snap April 04, 2013Customers can now see their account balances before they log in with a quick swipe of their smartphone with the bank’s new Quick Balance feature. Fiserv Launches Prepaid Mobile Deposit Service April 02, 2013Prepaid Source Capture allows consumers to load funds from checks onto prepaid cards.
StrikForce Technologies Files Patent Suit Against Microsoft, Fiserv, First Midwest April 01, 2013The company alleges its patent for an out-of-band authentication system was violated.
The Mobile Wallets Race: Placing Multiple Bets March 12, 2013Experts at BAI Payments Connect agree that several wallets will emerge successful from the mobile wallets race, and banks need to make multiple partnerships to stay ahead of the market. As Mobile Reshapes Payments Business, Fiserv Combines P2P Payments & Mobile Banking Offerings March 07, 2013Fiserv's integration of Popmoney and Mobiliti is intended to enhance the functionality of mobile banking while expanding reach of Popmoney payments network. Tablet Banking Demands Specialized User Experience: Report March 06, 2013Banks looking to optimize their investment need to recognize that consumers interact with tablets in a different way.
What Banks Need To Know About Vendor M&As February 22, 2013Consolidation among players in the bank technology vendor space is heating up again. What factors are driving this trend, and how will it affect their bank customers? Fiserv Offers New Tools For Managing ATM Networks February 20, 2013Fiserv has updated its Device Manager solution for managing ATM’s with new analytics-driven capabilities in incident tracking, reporting and resolution. Bank Tech Vendor Shakeup Continues: FIS to Acquire mFoundry January 31, 2013Bank tech giant previously held 22% interest in mobile solutions vendor; sees deal as opportunity to leverage technology assets across broader client base. Fiserv Acquires Competitor Open Solutions January 15, 2013Fiserv acquired Open Solutions in a deal announced this morning, adding Open Solutions' technologies - such as parts DNA core processing platform - to Fiserv's offerings. Fiserv and TOPS Software Make Payment Processing Easier for Property Managers December 20, 2012The two companies have partnered to help automate payments exceptions during payments processing for property managers. Fiserv Launches New Mobile App for Consumer Loyalty Rewards December 17, 2012Fiserv's new mobile app for its UChoose Rewards product will enable banking customers to use their mobile devices to earn more loyalty rewards. Giving Community Bank Customers What They Deserve November 19, 2012Retaining a banking relationship throughout a lifetime means offering next-generation products and services that transcend geography and never give a customer reason to look elsewhere.
ELITE 8 2012: Michael Redeker Implements a New Core System with a 'Big Bang' September 25, 2012ATB Financial CIO Michael Redeker led a high-stakes core system replacement initiative that already is paying off, helping the Canadian bank achieve its goals of putting people first and making dreams come true. Fiserv Offers Mobile Solution for Accepting Card and Check Payments September 10, 2012Fiserv's new SpotPay solution combines a mobile card reader with mobile check deposit capabilities, so merchants can accept card or check payments on-the-go. Customers Want It All: Balancing Simplicity and Security in Mobile Banking September 06, 2012Mobile devices offer a number of new security measures to fend off fraud. But banks will have to consider just how many layers of security customers will be willing to navigate.