ACI Worldwide Expands Leadership Team April 08, 2009 ACI Worldwide expands leadership team; former CA executive Louis Blatt is named chief product officer, and e-payments solutions provider also names execs to risk, EMEA and Asia Pacific management roles.Document Automation Vendors Expanding Focus to Enterprise Content Management February 21, 2008 Document automation solutions are becoming a focus of enterprisewide content management systems.ING DIRECT's Brenda Rideout Focuses on Automation, Architecture, Simplicity and Security September 01, 2007 As CIO of the first ING DIRECT, Brenda Rideout focuses on automation and architecture to simplify banking for the Canadian institution's customers.North Shore Credit Union Improves Service and Cut Costs by Eliminating Paper-Based Products February 22, 2007 NSCU streamlines customer relationship management and cuts costs with FileNet platform.Loyalty Down Begets Loyalty Up August 04, 2004 Wescom Credit Union relies upon the goodwill of its members in order to thrive.The Metric System August 04, 2004 Banks seeking to measure their CRM investments track the satisfaction of investors and customers alike. M&A Success Assumes Tech Interdependence March 10, 2004 The JP Morgan Chase and Bank One merger is likely to call for dependence on each bank's IT strengths. Newer Regulations Keep Banks On Their Toes When it Comes to Content December 01, 2003 Compliance demands highlight need for enhanced content management strategies. World Briefs April 10, 2001
