Major Banks Sign Up for SWIFT’s KYC Registry March 05, 2014SWIFT aims to cut complexity and cost in compliance with a new centralized registry for KYC information that will roll out later this year. Cutting Complexity Out of Mobile Payments March 03, 2014The announcement by MasterCard and Visa that they will support Host Card Emulation could set a simpler path for mobile payments innovation and adoption. How SaaS-Based Project Management Helps ATB Automate Workflow February 28, 2014ATB Financial’s deployment of AtTask project management tool is a lesson in how overstretched IT departments could leverage business units for enterprise SaaS rollouts. Wells Fargo Names New Chief Data Officer February 25, 2014Charles Thomas previously served in the same capacity at USAA.
How New York State Is Looking to Regulate Bitcoin February 21, 2014A New York State regulator emphasized the need to balance preventing money laundering with encouraging innovation in a public Q&A on Reddit yesterday. Mobile Banking Trends For 2014 February 20, 2014Mobile banking will continue to evolve as more nuanced offerings come to the marketplace.
How Banks Can Stay On Top of Customer Expectations February 19, 2014Banks need to cater to the online, always-on-the-go consumer.
Help Wanted: Need Banker Willing to Deal With Marijuana Business February 18, 2014Last week’s guidance from regulators gives banks little reason to provide services for legal marijuana businesses. Let's Be Friends: Banking & Merchant Trade Groups Launch Cybersecurity Partnership February 14, 2014After weeks of finger-pointing regarding responsibility for responding to recent card breaches, 13 trade groups say they will cooperate on information sharing and improved card security technology. Banks Set Stage For Customer Acquisition With Data Analytics February 10, 2014Data-driven customer acquisition will continue to be elusive for banks that don’t invest in effective data management processes and structures. Washington Trust’s Senior VP Of Technology Looks To Marry Regulatory Compliance With Efficiency February 07, 2014Compliance investments can help the bank improve strategically, says tech chief John Sullivan.
Fifth Third Launches Enhanced Payment Solutions For Commercial Card Customers February 06, 2014The enhancements are designed to help commercial customers move away from costly paper-based payments such as checks.
Survey: Most Employees Are Unaware of Their Company’s Data Security Protocols February 06, 2014Lack of awareness among employees about their firms’ security tools and policies is leading to startlingly insecure file sharing behaviors in the workplace. Washington Federal Signs On to Fiserv’s DNA Account Processing Platform February 05, 2014Washington Federal, the largest bank in Washington, selected the platform to support future growth through improved customer experience. Banks Face New Challenges with FFIEC Final Social Media Guidance February 03, 2014Vendor management will be one of the biggest challenges for financial institutions. Getting the Most in Compliance and Customer Experience Out of Card Claims and Disputes January 31, 2014Automation can help banks resolve disputes, claims and chargebacks related to CFPB Regulation E, while also boosting their customer experience. Barclays Denies Reports That It Will Close 400 Branches January 29, 2014A day after it was reported that the bank would close hundreds of branches, Barclays stated no such plans exist. but left the door open for future closings. D+H Rebrands, Unifies U.S. Operations January 28, 2014The company acquired Harland Financial Solutions last August.
The “12th Man” -- Leveraging An Untapped Support Resource January 16, 2014Banks should borrow from professional sports the 12th Man concept -- leveraging support from their key vendors to gain an untapped resource for creative, collaborative and additive opportunities over and above standard support. How Legal Pot Makes Compliance More Complex for Banks January 09, 2014Colorado has revealed a new compliance problem for banks that regulators seem unprepared to deal with.