Banks Find Lessons to Improve the Consumer Experience in the Online Retail ModelApril 24, 2012Online retailers have led the way in providing the kinds of real-time, personalized transactions that consumers have come to expect. What can banks take away from the modern retail experience to improve their own customer satisfaction?
ACI Worldwide Expands Leadership Team April 08, 2009ACI Worldwide expands leadership team; former CA executive Louis Blatt is named chief product officer, and e-payments solutions provider also names execs to risk, EMEA and Asia Pacific management roles.
Sovereign Bank Automates Imaging With Adlib SolutionJanuary 30, 2008To automate document imaging, Sovereign Bank deploys Adlib's ExpressRecognition Server, which quickly proves to be a transformative technology.
Business IntelligenceJanuary 02, 2006Banks increasingly are turning to business intelligence (BI) tools to transform data into actionable information. By helping banks better understand customers' needs, BI initiatives can create competitive advantage and lead to increased customer wallet sha
Running Ahead of the Pack January 30, 2005To gain competitive advantage, Union Bank of California is constantly seeking improvement through technology innovation. Next on its list: server consolidation, network upgrades and imaging solutions.
