EMV Migration May Lead Customers to Switch from Cards to Mobile Payments, Study Finds June 19, 2013In a new survey by ACI Worldwide nearly half of the respondents said that consumers will swap their plastic cards for mobile payments because of the migration to EMV. How Big Data Can Drive Mobile Payments Adoption June 18, 2013How banks decide to use their customer data to make relevant coupon offers to consumers will determine their place in the mobile payments ecosystem. Commonwealth Bank To Launch Online Social Forum June 14, 2013The forum is designed to provide its customers with a personalized online experience.
Online Account Opening: Switching to a Smooth Road June 14, 2013A step-by-step guide to streamlining the online account opening process. Chase, Twitter Parter on Small Business Advertising June 13, 2013The social media site announced a partnership with Chase to award $1 million in free Twitter advertising credits to Chase small business customers in the United States.
New Study: Alternative Credit Decisioning Tools Could Have Generated $1.7 Billion for Issuers In 2012 June 11, 2013A new study by LexisNexis and Javelin found that alternative credit decisioning tools could open up new segments, like the underbanked, for lenders. Leveraging Alternative Data to Increase New Account Openings, Reduce Charge-Off Risk June 10, 2013Banks looking to grow their deposits can look to alternative data that is not included in traditional credit reports to find new customers and protect themselves form fraudsters. 4 Key Trends in Financial Security June 07, 2013Unisys released its annual Security Index, which measures how concerned Americans are about different aspects of security. Collaboration Goes Social For Banks June 03, 2013Social-based collaboration tools offer banks that implement them properly the promise of efficiency and a more engaged workforce. Credit Unions Lead in Online Satisfaction May 30, 2013Customer experience data outfit ForeSee measured consumer attitude toward the financial services industry's online and mobile offerings.
How Technology Turns Stress Testing from a Compliance Challenge to a Competitive Advantage May 29, 2013As regulators demand more detailed stress testing from banks, modernizing loan valuation systems breaking down organizational silos can aid in compliance and risk management. Banks Lag in Social Media, Digital Marketing May 29, 2013A survey of more than 3,000 financial institutions examined banks' digital marketing capabilities.
The PayPal vs. Square Battle: Who’s Your Money On? May 22, 2013After PayPal launched a program last week offering free transaction processing for merchants who switch to its point of sale card reader, Square hit back yesterday by announcing it will be offering a P2P payments service via email. Predicting Success In Banking & Politics: It's All About The Analytics May 22, 2013At the recent SAS Financial Services Executive Summit, bankers gained insights into how to address the challenge of aligning technology and business in the age of big data analytics. Connect and Follow: Leveraging Social Media for Business Results May 21, 2013Banks can encourage their employees to connect with current prospective customers on social media to build relationships that are more sticky - and more lucrative. Google Enables Payments Through Gmail to Garner Google Wallet Adoption May 17, 2013With Google Wallet under-performing in the last couple years, Google is now integrating its wallet into Gmail to allow users to send money through the popular email service. Trust Revisited: How Banks Can Redefine Relationships One Swipe at a Time May 15, 2013Banks have lost a great deal of public trust since the financial crisis, but they can recover some of that trust by fulfilling consumers’ desire for innovative and convenient mobile solutions. MasterCard Uses Social Media to Rebrand Its Mobile Wallet Through Real-Time Monitoring May 03, 2013MasterCard’s Conversation Suite tool allows it to monitor social media conversations in real-time in 43 different markets and 26 different languages. Mobile Point of Sale Solutions Could Increase Consumer Card Payments By More $1 Trillion A Year, Study Says April 30, 2013A new report by Javelin says there are nearly 20 million merchants who could start accepting card payments as a result of wider adoption of mobile POS solutions. EMV Implementation: Who Is Ready? April 09, 2013With EMV deadlines approaching, merchants, acquirers, issuers and consumers are all going to be affected as new merchant terminals and messaging protocols must be developed and customers need to be educated about what EMV will mean for them.