E*Trade Tabs Ex-Citi Exec for Banking Division March 15, 2011 Former Citi executive Peter Knitzer to replace retiring Robert Burton as E*Trade Bank president.Watchfire GomezPro: Banks Strengthen Security While Addressing Usability August 09, 2005 The Q3 2005 edition of the Banker Scorecard, which evaluates the online delivery of banking services to consumers, examined 29 banks.Just Looking: Best Practices in Catering to the Most Common Online Banking Task January 11, 2005 E*Trade and Bank of America lead the pack in terms of user experience for online banking. Improve Bill Pay to Unlock Online Banking Profit November 09, 2004 Much of the profit contribution of online banking comes from the minority of online bankers that use bill payment. Something New -- Usually Something Old September 20, 2004 A gap persists between the introduction of Web banking features at one bank and the widespread awareness and adoption among all banks. The Basics of Visuals August 04, 2004 Financial advisors should show-and-tell, not just tell. Bank of Ireland Adds CRM Solution July 05, 2004 PMG suite helps bank to understand its customers better. Anti-Phishing Group Vows to Stamp Out Online Identity Theft June 22, 2004 More than a dozen top brands in the banking, retail, telecommunications and computing technology fields join forces to fight phishing.March of the Payments Czars March 16, 2004 Feeling immense cost pressures on traditional banking? Call in the czars.Re-fi Boom’s End Signals Switch In Online Mortgage Banking Tactics March 09, 2004 The Q1 2004 Internet Mortgage Scorecard results bear out the old adage that in an economic shakeout, the strong tend to get stronger.Packages Galore February 11, 2004 Settlement-services companies see green.E*TRADE Mortgage Creates Settlement Services Subsidiary January 12, 2004 Customers Seek Single-Price Settlement, With or Without RESPA ReformOnline Advantage February 27, 2003 TBW originates residential mortgages in direct competition with mortgage brokers.Why Alerting Drives E-Servicing Usage February 10, 2003 Unlike banks and brokerages, most mortgage firms do not offer e-mail alerts. However, Gomez believes mortgage firms should use alerts to get offline customers to adopt the online channel. Companies like Washington Mutual, Sharebuilder and E*Trade can show Eradicating The Paper Chase December 09, 2002 Banks looking to build customer loyalty may be wise to consider paper suppression systems.Bank of Montreal Powers Off Wireless Service August 07, 2002 Bank of Montreal shuts down its wireless banking service in Canada.Time To Upgrade To Multi-Modal Messaging June 13, 2002 A switch to Multi-Modal Messaging will let banks send automated alerts and other messages on a large scale to any device, and allow the recipient to interact in real time on the same device.Online Designs: Mortgage bankers look to build a stronger Web presence March 05, 2002 The nation's largest mortgage bankers are now viewing these devices as an increasingly important part of servicing customers in the post dot-com era.Immobile Communications December 07, 2001 Wireless financial services is a tough sell to consumers.NETBANK CEO ADDRESSES WEB BANKING CONCERNS July 26, 2001 D.R. Grimes, CEO of Netbank, discusses the Internet business banking model and recent developments at his firm.
