Coupons and Offers Are Driving Mobile Commerce Behavior April 11, 2014The behavior of mobile consumers is being shaped by digital coupon programs, but many consumers aren’t aware of their banks’ coupon offerings. Let's Be Friends: Banking & Merchant Trade Groups Launch Cybersecurity Partnership February 14, 2014After weeks of finger-pointing regarding responsibility for responding to recent card breaches, 13 trade groups say they will cooperate on information sharing and improved card security technology. Getting the Most in Compliance and Customer Experience Out of Card Claims and Disputes January 31, 2014Automation can help banks resolve disputes, claims and chargebacks related to CFPB Regulation E, while also boosting their customer experience. CFPB's Cordray: Our Regulations "Are Not Anti-Free Market" January 09, 2014In an interview on The Daily Show, the Consumer Financial Protection Bureau chief discusses the agency’s mission and strategy with host Jon Stewart. Fraud And Corruption Trends To Watch In 2014 December 17, 2013Many of the regulatory efforts in the coming year to stem fraud and corruption will have a financial services focus, according to an EY forecast. Bank of America Offers Financial Education Videos for Customers November 22, 2013The bank has partnered with the Kahn Academy to launch a new financial education campaign for its customers. Securing Mobile Content: Addressing The DropBox Problem October 02, 2013Consumerization and BYOD policies are creating new risks as employees use insecure and unapproved consumer storage and file-sharing solutions. Dodd-Frank 1073: New Opportunities for Banks August 06, 2013The amended version of the controversial Section 1073 of Dodd-Frank that can improve the remittance business for banks that get up to speed on compliance. Automating Quality: Best Practices for Banks to Meet Quality Mortgage and CFPB Regulations July 01, 2013Using dynamic digital documents for mortgage disclosure forms can help mortgage lenders keep up with the CFPB’s regulatory mandates and cut costs associated with document management. Transforming Compliance into a Competitive Advantage June 17, 2013Wells Fargo worked extensively with ACI Wordlwide on simplifying and consolidating processes to comply with Dodd-Frank 1073, but the investment created new efficiencies that they believe offer an edge over the competition. Banks Fail to Provide Key Protections for Checking Account Holders, Study Finds June 03, 2013A Pew Study of the top 50 U.S. banks found that all of them were lacking in at least one important area of consumer protections for account holders. Banks Grapple With The Challenge Of IT Resource Management May 31, 2013The ability to economically manage IT resources and also secure the best of those resources -- whether employees or software or business partners -- is an increasingly critical capability of bank CIOs and line-of-business executives. The CFPB Goes Mobile To Collect Customer Complaints May 16, 2013With many Latinos in the U.S. accessing the internet primarily through a mobile device, the CFPB has optimized its new Spanish language website for an interactive mobile experience. CFPB Makes Complaint Data Public March 28, 2013The database contains some 90,000 searchable complaints on mortgages, student loans, bank accounts and services, other consumer loans, and credit cards.
New CFPB Regulations Target Mortgage Servicers January 17, 2013The CFPB announced new rules today regulating the mortgage servicing industry in the hopes of helping struggling borrowers. CFPB Announces New Mortgage Rule to Ensure Borrowers Can Repay Loans January 10, 2013The CFPB's introduced its new Ability-to-Repay rule that charges lenders to make sure borrowers have the means to repay their loans. J.P. Morgan Treasury Services Draws on Consumerization Trend in Relaunch of ACCESS Portal October 22, 2012J.P. Morgan Treasury Services draws on consumerization trend in relaunch of ACCESS portal; new platform for corporate clients was developed using collaborative agile methodologies. ELITE 8 2012: Joe Reilly Pushes Beyond IT Infrastructure to Create Business Value September 27, 2012To help keep meet some of the new challenges facing Zions Bancorporation, EVP and CIO Joe Reilly and his team have embarked on several key initiatives, including plans to improve time to market and agility, to modernize Zions' core banking system, to inves Earthport Updates International Payments Service in Line With Dodd-Frank 1073 August 17, 2012Earthport makes new additions to its cross border payments system to help banks comply with regulations announced lasts eek by the CFPB. CFPB's New Remittance Regulations Could Shake Up the International Payments Market August 09, 2012New CFPB disclosure rules for remittance providers could push smaller banks away from offering international remittances.