BBVA Compass CIO Iniesta Looks to Revolutionize the Customer Experience February 17, 2014Digital transformation and pursuing omnichannel initiatives are big keys for the bank in 2014.
BBVA Compass Cuts 600 Positions January 10, 2014The bank signed outsourcing deals with Xerox and Accenture to take over some functions. BBVA Compass Offers New Accounts for Both Digital and Branch-Centric Customers November 25, 2013BBVA Compass’s new accounts aim to attract customers who favor the branch or online channels. BBVA Compass Names New CIO August 29, 2013Gabriel Sanchez Iniesta will replace Sergio Fidalgo, who has been promoted to a new role with parent company BBVA Group. BBVA Compass Adds Mobile Photo Bill Pay to iPhone App June 04, 2013BBVA Compass follows U.S. Bank as the second major bank to roll out mobile photo bill pay for its mobile customers. 8 Model Banks of Note March 01, 2013Analyst and research firm Celent recently hosted its annual model bank awards. Here we highlight some of the notable winners. BBVA Compass Goes National With NBA Banking Product February 15, 2013Following the bank’s core system transformation it has rolled out its first nationwide product NBA Banking, offering checking and savings accounts with an all-digital experience. Ready for Real Time: BBVA Compass Up & Running on New Core System November 29, 2012Accenture's Alnova new core banking infrastructure is now running BBVA Compass' checking and savings deposit platform across the bank’s 716 branches BBVA Compass Launches Updated Android App June 19, 2012The version 2.0 app gives users to ability pay bills as well as view check images, transaction receipts, account charts and payments. With Big Data Comes Great Responsibility (to Your Customers) February 09, 2012Big Data represents a significant opportunity for banks to enhance the customer experience and boost retention. But digging through massive amounts of data to find the right information about a customer also presents a great challenge to overextended IT or BBVA Compass Redesigns Online Banking Website February 06, 2012The launch of a new online banking website signals the rollout of several technology upgrades at BBVA Compass. Large Banks Blew the Lid off IT Expense in 2010 April 05, 2011Large financial institutions account for more than 80 percent of IT spending; here's the reality behind their spending strategies. Q&A: BBVA Compass CIO Sergio Fidalgo on the Bank's Upcoming Core Systems Overhaul March 30, 2011The bank's migration to Accenture's Alnova platform will provide it with a single customer information file and real-time transaction posting across all channels. BBVA Selects Accenture's Alnova Financial Solution to Support U.S. Tech Transformation March 30, 2011BBVA selects Accenture's Alnova Financial Solution to support U.S. tech transformation; new core banking platform will allow BBVA Compass to achieve real-time processing capabilities. Franklin Federal Savings Automates Account Openings March 17, 2010Software helps decrease customer wait times, bank says. Bank of America Names Gregory Curl CRO, Adds to Board June 08, 2009 1-800-East West Mortgage Deploys Ellie Mae Encompass Banker Edition December 09, 2008 Ellie Mae Issues New Version of Encompass Mortgage Management System July 25, 2008Enhancements simplify data entry, boost system performance and help ensure quality and compliance when originating FHA loans. Banks Redoubling STP Efforts in Lending Practices November 01, 2006Banks are redoubling straight-through processing efforts in lending to cut costs and improve customer service. Rookie App Shows Its Stuff November 30, 2005Compass takes leap of faith to expand its trust offerings.