The CFPB Goes Mobile To Collect Customer Complaints May 16, 2013With many Latinos in the U.S. accessing the internet primarily through a mobile device, the CFPB has optimized its new Spanish language website for an interactive mobile experience. CFPB Makes Complaint Data Public March 28, 2013The database contains some 90,000 searchable complaints on mortgages, student loans, bank accounts and services, other consumer loans, and credit cards.
CFPB Announces New Mortgage Rule to Ensure Borrowers Can Repay Loans January 10, 2013The CFPB's introduced its new Ability-to-Repay rule that charges lenders to make sure borrowers have the means to repay their loans. CFPB Examines Consumer Experience with Major Credit Reporting Agencies December 13, 2012The regulatory body looked at the three largest nationwide credit reporting companies: Equifax Information Services, LLC; Experian Information Solutions Inc.; and TransUnion LLC.
CFPB's Project Catalyst Aims to Influence Product and Service Innovation November 15, 2012A new CFPB project aims to increase innovation of "consumer-friendly" financial products and services. CFPB Proposes Rules to Change Loan Origination Market August 20, 2012The proposal includes new rules the regulator says will help consumers understand mortgage costs better.
Earthport Updates International Payments Service in Line With Dodd-Frank 1073 August 17, 2012Earthport makes new additions to its cross border payments system to help banks comply with regulations announced lasts eek by the CFPB. CFPB's New Remittance Regulations Could Shake Up the International Payments Market August 09, 2012New CFPB disclosure rules for remittance providers could push smaller banks away from offering international remittances. Capital One Bank To Pay $210 Million in Refunds and Penalties for Deceptive Marketing Practices July 18, 2012Capital One agreed with regulators at the CFPB and the OCC to pay penalties and customer refunds for failing to monitor its vendors that were deceptively marketing its credit products. What the New CFPB Mortgage Disclosure Forms Mean for Banks July 12, 2012Although making the switch over to the new disclosure forms could be messy for banks, it could also help restore customer confidence in banks and mortgages. CFPB Introduces New Mortgage Disclosure Forms and Protections for "High-Cost" Mortgages July 09, 2012The new forms and protections are designed to help customers better understand the costs and risks of taking out a mortgage. CFPB to Examine Mobile Payments June 29, 2012The regulatory agency said it is going to examine the potential harm for consumers around mobile payments. Building a 21st Century Agency: An Inside Look at the CFPB's Technology Infrastructure April 25, 2012While it has begun outreach initiatives to help it understand the scope of its task, the Consumer Financial Protection Bureau also has had to build its tech infrastructure. CFPB CIO Chris Willey recently spoke with BS&T about the benefits and challenges of A 21st Century Agency: Q&A With CFPB's Chris Willey March 13, 2012The CIO of the recently formed regulatory body discusses the role technology plays in the agency, in both internal functions and carrying out its directives. Durbin Amendment Causing Some Banks to Forego Growth: Report March 02, 2012A new analysis conducted by SNL Financial finds that some banks purposefully stay below the $10 billion threshold to avoid increased regulation. Former CFPB Official to Lead BITS Fraud Reduction Program February 29, 2012Former CFPB official Diane Ness to lead BITS fraud reduction program. Cordray: Overdraft Fees Similar to Payday Loans February 23, 2012The head of the Consumer Financial Protection Bureau said the agency will scrutinize the practice. Why Banks Should Support CFPB's Cordray January 05, 2012A day after a recess appointment officially made him head of the Consumer Financial Protection Bureau, Richard Cordray defended the agency's role, reported on accomplishments so far, and identified upcoming agenda items -- including more scrutiny of non-ba Consumer Financial Protection Bureau Names CIO November 15, 2011Consumer Financial Protection Bureau names CIO, among eight experts named to key senior leadership positions, including Chief of Staff and CFO, at CFPB. CFPB Aims To Simplify Mortgage Disclosure Process May 19, 2011The Consumer Financial Protection Bureau unveils its Know Before You Owe project, which aims to combine and simplify federally-required mortgage loan disclosure documents.