Customer Experience Lessons From Walmart November 08, 2013Former Walmart CEO Lee Scott discussed the changing consumer landscape, and the big box store's foray into financial services, at BAI Retail Delivery 2013. BofA Merrill Lynch Launches Cash Recycling Solution October 30, 2013The solution is geared towards retailers and other cash-intensive businesses. HSBC Launches Cash Management Tool in China October 24, 2013The solution enables corporates to submit cross-border payment documentation electronically.
Bank of America Wholesale Division on a Journey of Transformation October 18, 2013The bank's CIO for Global Wholesale Banking Technology & Operations Bill Pappas is leading an infrastructure evolution.
How To Improve Credit Risk Modeling For Better Credit Quality October 18, 2013Banks have to evolve their credit risk modeling, and including cash flow in their credit risk analysis for commercial loans is one place to start.
Most Consumers Want P2P Payments from Their Bank, Survey Finds October 17, 2013A new survey from Fiserv showed growing use cases and interest among consumers for P2P payments provided by banks. HSBC Australia Appoints New Head of Payments and Cash Management October 10, 2013Simon Babbage will focus on delivering global cash and liquidity management services in Australia. Jimmy Buffet and Mass Data September 23, 2013In the second article in our series on how banks can tap big data to help commercial clients with their cash flow, we look at some examples of how banks can solve common customer pain points with their data. The Evolving Branch Environment May 20, 2013While many banks are rethinking their long term strategy for expensive branch networks, there are steps banks can take now to reduce costs and inefficiencies in the branch while providing a better customer experience.
Javelin Forecasts Big Growth in Mobile Payments By 2018 April 03, 2013Javelin released a report today forecasting payments trends at the point of sale over the next few years, with growth expected in mobile payments and further decline in cash and checks. Strategic Allocation of Technology Funds is Critical to Ensuring Maximum ROI March 06, 2013Bank IT spending is expected to grow modestly this year so banks will have to be thoughtful about investing in technologies that provide a better customer experience and reduce costs and inefficiencies. Fundtech Unveils Tablet Corporate Banking Product October 15, 2012The CASHplus Mobile Corporate Banking product for tablets integrates with the mobile and desktop version.
ELITE 8 2012: Bill Pappas Reduces, Rebuilds, and Replaces to Move BofA Merrill Lynch Forward September 27, 2012Bank of America Merrill Lynch CIO for global wholesale banking technology and operations Bill Pappas and his team of thousands look to get more lean and gain efficiencies. The technology and operations organization is charged with simplifying IT and minimi NewDominion Bank Chooses Wausau Lockbox Solution September 26, 2012The solution is offered to financial institutions in a co-sourced, in-house or outsourced environment. Bottomline, ANZ Announce Corporate Mobile Banking Solution August 28, 2012The solution, ANZ Transactive, is designed to allow Australia and New Zealand Banking Group corporate clients to monitor their cash management activities on the go. CaptialMark Bank & Trust Calls on ACH Alert's C.O.P.S. to Stop Payments Fraud July 26, 2012CapitalMark Bank & Trust calls in ACH Alert's C.O.P.S. solution to improve its ACH and wire transfer anti-theft posture. New U.S. Bank Credit Card Gives Customers Control of Their Cash Back Rewards July 05, 2012The U.S. Bank+ Visa Signature Card allows customers to select the type of merchandisers that they earn the most cash back from. New KeyBank EVP Carpetto Brings New Payments Perspective February 20, 2012Al Carpetto, KeyBank's new EVP, says he wants the bank to be viewed as a top-tier payments provider, including in areas such as treasury management, foreign exchange and institutional asset services. J.P. Morgan Enhances Web Currency Services Portal January 18, 2012J.P. Morgan enhances web currency services portal; upgraded online system is designed to help banks gain a variety of detailed views of cash transactions and analytical dashboards. Wells Fargo Names Wholesale Internet Solutions Head January 13, 2012Wells Fargo names Secil Watson Wholesale Internet Solutions head; she will be responsible for the bank's Commercial Electronic Office portal and its CEO Mobile service.