ELITE 8 2012: Joe Reilly Pushes Beyond IT Infrastructure to Create Business ValueSeptember 27, 2012To help keep meet some of the new challenges facing Zions Bancorporation, EVP and CIO Joe Reilly and his team have embarked on several key initiatives, including plans to improve time to market and agility, to modernize Zions' core banking system, to inves
Branches: Can't Live With Them or Without ThemJuly 13, 2012Reports of the death of the branch have been greatly exaggerated, to paraphrase Mark Twain. But are predictions about the branch of the future finally going to be more than rhetoric?
Banks May Not Be Able to Resist 'Bring Your Own Device'April 24, 2012User-friendly consumer devices such as Apple's iPad increasingly are infiltrating the enterprise and transforming workforce expectations. Despite security concerns, employee demands and the productivity gains powered by bring-your-own-device initiatives ar
Banks Find Lessons to Improve the Consumer Experience in the Online Retail ModelApril 24, 2012Online retailers have led the way in providing the kinds of real-time, personalized transactions that consumers have come to expect. What can banks take away from the modern retail experience to improve their own customer satisfaction?
Keeping Up With Mobile InnovationMarch 01, 2012Deloitte's recent Technology Trends report suggests that in order to succeed in the growing mobile arena, bank CIOs must take a design-led, problem-solving approach with a focus on user experience and strengthening customer relationships.