After PayPal launched a program last week offering free transaction processing for merchants who switch to its point of sale card reader, Square hit back yesterday by announcing it will be offering a P2P payments service via email.
Dealing With Data Theft After the FactNovember 30, 2005What if your customers' data is stolen? By proactively communicating with customers and taking quick action, banks are turning the potential disaster into an opportunity to strengthen customer relationships.
Lost or Stolen Identities Make Waves March 31, 2005Recent incidents involving Bank of America and ChoicePoint have stirred legislative response and self-examination by industry participants.
/it-channelFebruary 17, 2005Data aggregator made for a tempting target for identity thieves.
Answering the Call May 06, 2004Financial institutions continue to adapt cutting-edge call center technology to the needs of their very fussy customers. Here's a look inside some of the changing call centers they run.