Topics: Back-Office How Banks Can Overcome Disintermediation January 04, 2013The threat of disintermediation has long haunted banks, and it only continues to rise.
An Agile Workforce Helps Banks Face The Realities of An Increasingly Expensive Industry November 09, 2012Banks need to invest in new ways to generate revenues and improve customer satisfaction through better, more consistent service across emerging channels—while under intense pressure to improve operating costs and meet the growing range of compliance ACH Transaction Volume Grew in 4th Quarter of 2008 February 11, 2009NACHA reports that ACH transaction volume increased in fourth quarter of 2008, withs strong growth for Internet payments. Business Process Management Moves Beyond Workflow to Business Optimization June 21, 2007Banks are using business process management to improve the customer experience. Deadline for Back-Office Conversion Nears, Banks, Retailers Gear Up December 01, 2006Banks and merchants prepare for the March deadline for back-office conversion rules. Walk Before You Run November 01, 2005A slower approach to outsourced lending pays dividends for First Magnus. Making Time for Real Time August 30, 2005Cable & Wireless makes gains in attracting information providers to its real-time data feed.
UMB Bank Seeks Mutual Success March 30, 2004Missouri-based bank maintains competitive parity through flexibility in payments. Banking On Customer Care March 16, 2004An adaptable infrastructure helps PNC add services quickly in response to a fast-changing market. Glasgow Opens International Financial District January 07, 2003Glasgow doesn't get a lot of daylight this time of year. But it's getting brighter and brighter underground due to the telecom traffic on the fiber-optic cables used by financial services firms.