Webster Bank Names New CIOJanuary 18, 2013Colin Eccles, former CIO at Umpqua, will focus on development of e-banking solutions at Connecticut-based Webster Bank.
Webster Bank Enhances the Online Customer Experience With TealeafJune 13, 2012Tealeaf’s customer experience management solution enables Webster Bank to monitor the causes of online problems, accelerate the implementation of solutions and improvements, and boost conversion rates.
U.S. Banks Are Talking More About Core ConversionsMay 26, 2008The new generation of core banking platforms promises to improve agility and customer insight through streamlined systems integration. And intensifying competitive forces increasingly are driving banks to consider core system replacements.
Check Image Exchange Soars in 2006January 23, 2007NCHA and SVPCO see significant rise in the volumes of digitized checks exchanged last year. Numbers also show a trend toward doing so without the use of substitute checks.
Balance of Power: Capital One’s Split-Focus IT TeamMay 25, 2004It takes both passion and rational thought to be a leader in new technologies such as grid computing, according to Roy Lowrance, CTO of Capital One.
XML Plays Big Integration Role for CompuCreditMay 25, 2004When holders of CompuCredit's Aspire Visa and other credit cards called customer service, the calls were too lengthy and sometimes unproductive. The solution called for Web services.
Beyond The Moat: New Strategies For CybersecurityJanuary 27, 2004Five years ago, U.S. corporations spent 2% to 3% of their IT budgets on security; now that portion is roughly 8% to 12%. And the worst is, it hasn't helped.
OCC’s Hawke Passes on BaselDecember 22, 2003Comptroller Hawke calls the Basel II Accord an overly-complex and unfinished effort that's unlikely to meet the planned 2006 deadline.