8 Model Banks of NoteMarch 01, 2013Analyst and research firm Celent recently hosted its annual model bank awards. Here we highlight some of the notable winners.
BBVA Compass Goes National With NBA Banking ProductFebruary 15, 2013Following the bank’s core system transformation it has rolled out its first nationwide product NBA Banking, offering checking and savings accounts with an all-digital experience.
Gamification: Are Banks Ready To Play?February 05, 2013While foreign banks are beginning to launch gaming initiatives in their digital channels, U.S. banks have been hesitant to follow suit. But any bank that's serious about customer experience will have to take a hard look at the growing trend.
BBVA Compass Launches Updated Android AppJune 19, 2012The version 2.0 app gives users to ability pay bills as well as view check images, transaction receipts, account charts and payments.
With Big Data Comes Great Responsibility (to Your Customers)February 09, 2012Big Data represents a significant opportunity for banks to enhance the customer experience and boost retention. But digging through massive amounts of data to find the right information about a customer also presents a great challenge to overextended IT or
BBVA Migrates From Microsoft to Google Apps for BusinessJanuary 11, 2012BBVA's massive internal migration to the cloud-based app system from Google signifies not only an operational shift, but a shift in the industry's perception of cloud computing and the value it can bring to banks.
ABIL Could be the iPad of ATMsNovember 09, 2011The sleekly designed ABIL ATM from Madrid, Spain-based BBVA, recently on display at MoMA in New York, is beginning to change the way customers experience ATMs.
Large Banks Blew the Lid off IT Expense in 2010April 05, 2011Large financial institutions account for more than 80 percent of IT spending; here's the reality behind their spending strategies.
BBVA Bancomer Debuts Chip Cards in Mexico September 10, 2002BBVA Bancomer will be the first bank in Mexico to issue smart cards in an attempt to reduce fraud and eliminate card skimming.
