The Best iPad Banking AppsMarch 26, 2012Although financial institutions have begun creating applications for Android-based tablets such as Amazon's Kindle Fire, the majority of tablet-specific online banking offerings on the market today are designed for Cupertino, Calif.-based Apple's iPad. Her
Banks Going the Way of Airlines, Netflix, With Debit FeesSeptember 30, 2011Industry experts say that the introduction of debit fees by big banks such as Bank of America echoes a trend that extends beyond the banking industry -- one that is causing customer dissatisfaction and drop-off.
Q&A: BB&T's Mobile Banking Channel ManagerAugust 05, 2011Bank Systems & Technology caught up with Patricia Kinney, mobile banking channel manager and VP at the Winston-Salem, N.C.-based bank, to learn more about BB&T's "simple" approach to mobile.
SunTrust, BB&T Lead Keynote Consumer Online Banking SurveyOctober 28, 2010Two of the most effective banking websites belong to Atlanta-based SunTrust Banks and Winston-Salem, N.C.-based BB&T, according to a comprehensive research study conducted by Keynote Competitive Research Studies, a subsidiary of mobile and Internet solutio
Paul Johnson of BB&T: Transformation Never EndsSeptember 02, 2010Nearing completion of a program to overhaul the way his technolgy organization operates and how it is viewed by the business, BB&T EVP and CIO Paul Johnson says the evolution of IT is an ongoing journey.
BB&T Selects NICE SmartCenter to Enhance Customer ServiceDecember 14, 2009NICE SmartCenter is a suite of pre-packaged business solutions that address specific business issues, powered by functional components spanning call recording, quality management, multi-channel interaction analytics, workforce management and performance ma