Topics: AlixPartners

Banks Must Think Differently About Customer Experience In A Branchless Digital EnvironmentApril 29, 2013As interest in digital bank accounts increases, banks must rethink customer experience from an all-digital branchless perspective.
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City Bank Texas Launches Mobile Photo Bill Pay SolutionApril 15, 2013With data showing a fast growing interest among consumers in mobile photo bill pay, City Bank Texas announced today that it will be adding the feature to its mobile banking offerings.
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How Banks Can Compete In the Mobile Shopping MarketMarch 19, 2013By combining targeted coupon offers based on transactional data with a layered shopping experience that includes social media and gaming, banks can win big with mobile shopping apps, and position themselves for mobile wallet adoption.
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Bank Infrastructure Virtualization: Is It A Reality Yet?November 08, 2012Can a bank virtualize its entire infrastructure or core systems? That day is coming, though we’re not quite there yet.
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Consumers Want Banks -- Not Google or PayPal -- As Primary Providers of Digital WalletsMarch 07, 2012A survey of 6,000 U.S. consumers conducted by AlixPartners also found that interest in mobile wallets is on the rise.
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Consumers Increasingly Switching Banks for Mobile Considerations: ReportFebruary 27, 2012A survey conducted by AlixPartners finds that more customers are leaving banks that don't offer mobile banking, and that mobile adoption will reach 50 percent in the U.S. by 2016.
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