Topics: Aetna

Going to Extremes: Customers Run the Gamut in Their Loyalty to BanksOctober 12, 2012Banks ranked in Temkin Group's Net Promoter Score Benchmark Study fall at both ends of the spectrum -- high and low -- in terms of consumers' likelihood to recommend a company.
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Tracking Innovation in Financial Services September 27, 2004The idea of innovation has been on a conceptual roller coaster in recent years.
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IRS OK’s Health Card Techs December 01, 2003Rulings pave way for next-gen administration of consumer-directed health plans.
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HESNEY OUT OF TOWERGROUP AFTER THREE MONTHSJune 30, 2003In a surprising management about-face, Maureen Hesney, a TowerGroup senior executive vice president hired in February to run the firm's research and consulting practice, has left the firm after only three months in the job.
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ING Fast Tracks Sales Integration October 18, 2001Several megabanks are racing to build converged and integrated financial institutions in the hopes of attaining economies of scale and economies of scope.
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NORTH AMERICA BYTESJuly 26, 2001Bank of America chooses Compaq to provide single-source service, support and hardware; ING Aetna Financial Services selects an insurance distribution solution from BISYS; U.S. Bancorp to use a private-label, Web-based 401k product from ExpertPlan; First Ci
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