Capitalizing on Big Data Yields Customer ValueMarch 01, 2013In order to get the full value from a big data approach banks are going to have think differently about how they manage their data.
Bank Systems & Technology’s Top 10 Stories of 2012December 27, 20122012 was an eventful year in banking technology, with the rise of mobile, increased regulatory pressure and multi-channel integration among the hot topics. Here are Bank Systems & Technology's most popular stories of the year.
6 Steps for Building the Next-Gen Bank IT WorkforceJune 25, 2012Bank technology organizations increasingly require new capabilities that go well beyond traditional IT skills. Here are six challenges banks must address in building the IT workforce of the future.
Banks May Not Be Able to Resist 'Bring Your Own Device'April 24, 2012User-friendly consumer devices such as Apple's iPad increasingly are infiltrating the enterprise and transforming workforce expectations. Despite security concerns, employee demands and the productivity gains powered by bring-your-own-device initiatives ar
Banks Find Lessons to Improve the Consumer Experience in the Online Retail ModelApril 24, 2012Online retailers have led the way in providing the kinds of real-time, personalized transactions that consumers have come to expect. What can banks take away from the modern retail experience to improve their own customer satisfaction?
Bank Loyalty Programs Need a Boost, Says ResearchApril 03, 2012The Accenture Global Consumer Survey reveals that although participation in bank loyalty programs is on the rise, those programs aren't as effective as they need to be.
Four Keys to Building an Analytical WorkforceFebruary 08, 2012Experts offer their advice on how financial institutions can build a workforce equipped to compete in an increasingly data-driven industry.
