Celent Report: Choosing a Basel III Compliance Solution December 02, 2013Celent rates and reviews a number of liquidity risk management vendors and their Basel III solutions. Rise in Mobile Led to Branch Staff Cuts: Barclays November 15, 2013The British bank said the increasing migration of customers to digital channels was a big reason in reducing staff levels in branches.
Barclays Announces Loss of Senior Compliance and IT Executives November 13, 2013Barclays’ head of compliance and chief operations and technology officer have both resigned. Bank IT Spend Projected to Reach $215 Billion in 2014 October 23, 2013Financial Services firms overall are estimated to spend $430 billion in 2014, according to IDC financial Insights.
Number of Failed Banks Half that of 2012 October 15, 2013So far this year, 22 banks have been shuttered, compared to 43 this time last year, according to new research.
Bank of America: Building A Sleeker, More Efficient Bank October 08, 2013Bank of America's Bridget O'Connor oversaw a huge legacy system conversion while also fashioning the bank's branches for the future. Capital One Builds A Foundation for Growth Through Key Systems Integrations October 01, 2013The senior VP and CIO of Capital One Bank's Financial Services Division has helped consolidate and simplify the bank's IT infrastructure through a number of acquisitions. Barclays Gets Into the Mobile Payments Game September 17, 2013Barclays has launched a mobile checkout feature that allows users to make purchases from a mobile web or checkout page, as well as a "buy" feature that allows consumers to purchase from as advertisement via QR code.
ANZ Uses Public Cloud Across The Business September 17, 2013Although many banks will only consider private cloud, ANZ CTO reports that his bank's growth strategy depends on public cloud capabilities.
Javelin Report: Improving Mobile Account Opening A Must July 25, 2013A new study suggests that banks need to conform their account opening process to the mobile device to attract mobile-centric customers. Barclays Plans to Sell Anonymized Data to Other Companies June 24, 2013Starting in October Barclays will sell aggregated and anonymized data on its checking and savings account holders to other companies trying to understand customer purchasing trends. The Core of the Technology Puzzle June 11, 2013In our third article on the ongoing modernization of the core platform, we hear from two banks that have put the pieces together to improve customer service through more strategic operations. Rewarding Customers and Calming Security Concerns Key to Mobile Payments Adoption, Survey Finds April 29, 2013In a recent survey by Accenture, smartphone owners picked security as their top concern in adopting mobile payments, and showed interest in value-add features for mobile payments like coupons and rewards points. Banks Must Think Differently About Customer Experience In A Branchless Digital Environment April 29, 2013As interest in digital bank accounts increases, banks must rethink customer experience from an all-digital branchless perspective. The Nexus of Forces and Software Quality in Banking April 18, 2013As banks struggle to deal with the emergence and convergence of cloud, social, mobile and big data, some banks are improving software and application development and management by centralizing their testing of new software solutions. Javelin Forecasts Big Growth in Mobile Payments By 2018 April 03, 2013Javelin released a report today forecasting payments trends at the point of sale over the next few years, with growth expected in mobile payments and further decline in cash and checks. Bank Closures Slow in Beginning of 2013 Compared to Last Year March 26, 2013Only four banks have closed so far in 2013 compared to 15 through the first three months of last year. USAA and American Express Best In Credit Card Customer Experience, Survey Finds March 25, 2013The 2013 Temkin Experience Ratings announced today evaluated 10 major credit card issuers for customer experience, with American Express and USAA tied for the top spot. Barclays Appoints Shaygan Kheradpir As Chief Operations and Technology Officer March 07, 2013Barclays announced the appointment today of Kheradpir, who will be responsible for the bank’s technology agenda moving forward. Tablet Banking Demands Specialized User Experience: Report March 06, 2013Banks looking to optimize their investment need to recognize that consumers interact with tablets in a different way.