February 04, 2009

Banco Santander in Mexico has awarded Wincor Nixdorf the service contract for its nearly 4,000 ATMs.

Santander is one of Mexico's four largest banks while its Madrid-based parent, with $1.23 trillion in assets, is Europe's biggest and the world's ninth-biggest bank.

Wincor Nixdorf will service Santander's Mexican ATMs from an office in Mexico City, and has established a new center there and in Monterrey.

The Paderborn, Germany-based vendor has committed to providing ATMs that are in service more than 99 percent of the time—a challenge, it says, given that

Mexico spans seven climate zones, with temperatures ranging from minus 30 degrees to plus 40 degrees, Celsius.

Santander, Mexico, also has ordered 450 self-service ATMs from Wincor Nixdorf. The bank has begun rolling these out.

ABOUT THE AUTHOR