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<title>BankTechrecent articles</title>
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<copyright>Copyright 2013 United Business Media.</copyright>

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	<pubDate><![CDATA[Mon, 22 Apr 2013 11:28:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/critical-bank-management-skills-for-the/240153368]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/critical-bank-management-skills-for-the/240153368]]></guid>
	<title><![CDATA[Critical Bank Management Skills for the 21st Century]]></title>
	<description><![CDATA[In the past, your teams needed to be able to demonstrate a detailed grasp of policy, rigor in analyzing reports, and dedication to data quality -- but to tackle today&#8217;s challenges, a different form of expertise is required. 
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	<pubDate><![CDATA[Fri, 01 Feb 2013 06:17:00 -0500]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/fintech-ma-keeps-on-coming/240147636]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/fintech-ma-keeps-on-coming/240147636]]></guid>
	<title><![CDATA[Fintech M&A Keeps On Coming]]></title>
	<description><![CDATA[Two more significant acquisitions were announced this week in the financial services technology space.
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	<pubDate><![CDATA[Fri, 11 Jan 2013 07:01:00 -0500]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/4-areas-of-focus-for-competitive-advanta/240146126]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/4-areas-of-focus-for-competitive-advanta/240146126]]></guid>
	<title><![CDATA[4 Areas of Focus for Competitive Advantage in Banking in 2013]]></title>
	<description><![CDATA[2013 may end up as "the year of regulatory implementation in banking," but compliance is not the only challenge facing banks that want to outpace the competition.]]></description>
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	<pubDate><![CDATA[Thu, 27 Dec 2012 04:14:00 -0500]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/top-challenges-facing-financial-services/240144973]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/top-challenges-facing-financial-services/240144973]]></guid>
	<title><![CDATA[Top Challenges Facing Financial Services in 2013]]></title>
	<description><![CDATA[The financial services industry is facing challenges on several fronts, many of them intertwined, as we enter the new year. 
]]></description>
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	<pubDate><![CDATA[Fri, 09 Nov 2012 05:11:00 -0500]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/an-agile-workforce-helps-banks-face-the/240077498]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/an-agile-workforce-helps-banks-face-the/240077498]]></guid>
	<title><![CDATA[An Agile Workforce Helps Banks Face The Realities of An Increasingly Expensive Industry]]></title>
	<description><![CDATA[Banks need to invest in new ways to generate revenues and improve customer satisfaction through better, more consistent service across emerging channels&#8212;while under intense pressure to improve operating costs and meet the growing range of compliance requirements. 
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	<pubDate><![CDATA[Thu, 25 Oct 2012 10:51:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/is-the-role-of-the-cio-truly-changing/240010034]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/is-the-role-of-the-cio-truly-changing/240010034]]></guid>
	<title><![CDATA[Is the Role of the CIO Truly Changing?]]></title>
	<description><![CDATA[Some say we are embarking on an era that will see a fundamental shift in the responsibilities of the CIO. 
]]></description>
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	<pubDate><![CDATA[Fri, 12 Oct 2012 11:04:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/going-to-extremes-customers-run-the-gamu/240009002]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/going-to-extremes-customers-run-the-gamu/240009002]]></guid>
	<title><![CDATA[Going to Extremes: Customers Run the Gamut in Their Loyalty to Banks]]></title>
	<description><![CDATA[Banks ranked in Temkin Group's Net Promoter Score Benchmark Study fall at both ends of the spectrum -- high and low -- in terms of consumers' likelihood to recommend a company.]]></description>
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	<pubDate><![CDATA[Mon, 10 Sep 2012 16:12:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/remembering-when-people-didnt-hate-banks/240007067]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/remembering-when-people-didnt-hate-banks/240007067]]></guid>
	<title><![CDATA[Remembering When People Didn't Hate Banks]]></title>
	<description><![CDATA[The financial services industry's response to the terrorist attacks that tried to destroy it inspired and healed the public. Much has changed in 11 years.]]></description>
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	<pubDate><![CDATA[Mon, 03 Sep 2012 18:27:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/is-this-the-year-for-a-banking-it-breakt/240006644]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/is-this-the-year-for-a-banking-it-breakt/240006644]]></guid>
	<title><![CDATA[Is This the Year for a Banking IT Breakthrough? Find Out at BS&T's Executive Summit]]></title>
	<description><![CDATA[Bank Systems & Technology's 2012 Executive Summit will explore the ways in which banks' adoption of a variety of transformative technologies is leading to a redefinition of banking based on customer-centricity and multi-channel delivery.]]></description>
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	<pubDate><![CDATA[Wed, 06 Jun 2012 06:44:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/five-critical-tactics-in-the-wells-fargo/240001611]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/five-critical-tactics-in-the-wells-fargo/240001611]]></guid>
	<title><![CDATA[Five Critical Tactics In The Wells Fargo-Wachovia Integration]]></title>
	<description><![CDATA[Few IT shops will ever work on a project as big as this historic banking acquisition. But some tactics Wells Fargo used make sense for smaller scale mergers and consolidation projects.]]></description>
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	<pubDate><![CDATA[Mon, 21 May 2012 07:09:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/hp-layoffs-signal-punishing-fall/240000727]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/hp-layoffs-signal-punishing-fall/240000727]]></guid>
	<title><![CDATA[HP Layoffs Signal Punishing Fall]]></title>
	<description><![CDATA[Unless HP can turn enterprise software, cloud services, or some other line into a high-volume, high-margin business, it's in for a world of hurt.]]></description>
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	<pubDate><![CDATA[Thu, 17 May 2012 06:27:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/5-ways-it-leaders-can-get-more-staff-fee/240000549]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/5-ways-it-leaders-can-get-more-staff-fee/240000549]]></guid>
	<title><![CDATA[5 Ways IT Leaders Can Get More Staff Feedback]]></title>
	<description><![CDATA[Criticism is hard to take, but it can be even harder for employees to offer. Here's how to encourage your IT staff to open up and build a stronger team.]]></description>
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	<pubDate><![CDATA[Wed, 08 Feb 2012 03:30:00 -0500]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/can-banks-utilize-data-analysis-to-play/232600248]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/can-banks-utilize-data-analysis-to-play/232600248]]></guid>
	<title><![CDATA[Can Banks Utilize Data Analysis to Play 'Moneyball'?]]></title>
	<description><![CDATA[It's likely there has been plenty of conflict and fear in the room as financial institutions have tried to come to grips with the implications of big data, but big data will break down organizationl boundaries and force people out of their comfort zones.]]></description>
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	<pubDate><![CDATA[Fri, 13 Jan 2012 07:00:00 -0500]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/do-banks-deserve-whats-coming-to-them/232400358]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/do-banks-deserve-whats-coming-to-them/232400358]]></guid>
	<title><![CDATA[Do Banks Deserve What's Coming to Them?]]></title>
	<description><![CDATA[Challenging market conditions, coupled with new legislative restrictions, make it essential that banks take a new approach to realizing revenue earned and to innovate for new revenue growth.  ]]></description>
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	<pubDate><![CDATA[Mon, 03 Oct 2011 14:39:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/inspiring-words-from-bsts-executive-summ/231700149]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/inspiring-words-from-bsts-executive-summ/231700149]]></guid>
	<title><![CDATA[Inspiring Words From BS&T's Executive Summit]]></title>
	<description><![CDATA[Here are some highlights from Monday morning's sessions at the BS&T Elite 8 Executive Summit, where leaders and experts in financial services IT spoke on some of the top issues CIOs face today.]]></description>
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	<pubDate><![CDATA[Wed, 28 Sep 2011 06:55:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/what-are-banks-biggest-it-budget-challen/231602298]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/what-are-banks-biggest-it-budget-challen/231602298]]></guid>
	<title><![CDATA[What Are Banks' Biggest IT Budget Challenges for 2012?]]></title>
	<description><![CDATA[After a year where IT budgets grew (albeit modestly), will banks be spending less, more or about the same on technology in 2012? Let us know how your budget is shaping up by participating in a Bank Systems & Technology survey.]]></description>
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	<pubDate><![CDATA[Tue, 27 Sep 2011 05:26:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/how-are-you-navigating-the-2012-banking/231602210]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/how-are-you-navigating-the-2012-banking/231602210]]></guid>
	<title><![CDATA[How Are You Navigating the 2012 Banking IT Budget Process?]]></title>
	<description><![CDATA[Whether they are bigger or smaller than in 2011, banks' 2012 IT budgets will have to address everything from compliance to core systems to customer experience. Tell us how your budget is shaping up by participating in a Bank Systems & Technology survey.]]></description>
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	<pubDate><![CDATA[Tue, 02 Aug 2011 04:05:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/the-perfect-storm-10-ways-to-ruin-the-cu/231002566]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/the-perfect-storm-10-ways-to-ruin-the-cu/231002566]]></guid>
	<title><![CDATA[The Perfect Storm: 10 Ways to Ruin the Customer Experience ]]></title>
	<description><![CDATA[An unfortunate combination of siloed channels, impotent customer service reps and ineffective technology implodes the customer experience.]]></description>
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	<pubDate><![CDATA[Tue, 12 Jul 2011 07:32:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/chase-reaches-settlement-with-customer-w/231001415]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/chase-reaches-settlement-with-customer-w/231001415]]></guid>
	<title><![CDATA[Chase Reaches Settlement with Customer Who Was Wrongly Jailed]]></title>
	<description><![CDATA[Following national news about a man who was arrested for trying to deposit a Chase-issued check at a Chase branch, the bank and its customer work it out.]]></description>
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	<pubDate><![CDATA[Mon, 27 Jun 2011 15:50:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/new-priorities-for-bank-ceos-technology/231000550]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/new-priorities-for-bank-ceos-technology/231000550]]></guid>
	<title><![CDATA[New Priorities for Bank CEOs: Technology Is Not One of Them]]></title>
	<description><![CDATA[New priorities for bank CEOs: It's not that IT is losing ground, but CEOs are more focused on the challenges of making money in today's uncertain regulatory and competitive environment.]]></description>
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	<pubDate><![CDATA[Tue, 14 Jun 2011 07:39:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/is-ing-direct-ready-to-name-a-buyer/230600124]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/is-ing-direct-ready-to-name-a-buyer/230600124]]></guid>
	<title><![CDATA[Is ING Direct Ready to Name a Buyer?]]></title>
	<description><![CDATA[ING Groep's board of directors reportedly ready to meet to discuss the sale of its U.S. online bank division.]]></description>
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	<pubDate><![CDATA[Thu, 09 Jun 2011 08:53:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/the-long-reach-of-citizens-financials-ro/230500145]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/the-long-reach-of-citizens-financials-ro/230500145]]></guid>
	<title><![CDATA[The Long Reach of Citizens Financial's Robotic Arms]]></title>
	<description><![CDATA[LongPen technology in conjunction with videoconferencing speeds up loan documentation process in Citizens' new video banking pilot.]]></description>
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	<pubDate><![CDATA[Mon, 09 May 2011 12:05:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/what-bank-technology-project-managers-ca/229403073]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/what-bank-technology-project-managers-ca/229403073]]></guid>
	<title><![CDATA[What Bank Technology Project Managers Can Learn from the Ambush of Osama Bin Laden]]></title>
	<description><![CDATA[The ambush of Osama Bin Laden contained hundreds of lessons for ordinary project managers.]]></description>
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	<pubDate><![CDATA[Wed, 20 Apr 2011 10:08:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/5-things-everyone-in-banking-is-talking/229401957]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/5-things-everyone-in-banking-is-talking/229401957]]></guid>
	<title><![CDATA[5 Things Everyone In Banking Is Talking About]]></title>
	<description><![CDATA[A handful of hot topics among bankers, technologists and analysts.]]></description>
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	<pubDate><![CDATA[Wed, 13 Apr 2011 09:25:00 -0400]]></pubDate>
	<link><![CDATA[http://www.banktech.com/management-strategies/bst-on-the-road/229401519]]></link>
	<guid><![CDATA[http://www.banktech.com/management-strategies/bst-on-the-road/229401519]]></guid>
	<title><![CDATA[BS&T On The Road]]></title>
	<description><![CDATA[BS&T On The Road]]></description>
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