Retail Banking Strategies Whitepapers

Online Account Opening: Raising the Bar
Celent estimates that fewer than 2% of US financial institutions are offering automated online account opening capabilities today, a figure that will increase to between 18 percent and 20 percent by 2010.

The Millennials, Financial Services, and the Web
The college-bound Millennial generation born between 1982 and 2000 will represent the next mass affluent group. Financial institutions will need new marketing approaches.

Transforming Data into Insight: Enhancing Customer Relationships and Bank Profits
Most bank payment strategists agree that integrating payment transaction data and analysis into a bank's business processes would improve a bank's ability to achieve goals such as customer satisfaction and retention, product development, operational efficiencies and cost savings.

Retail Banking Compliance Survey: A Reality Check
Eighty-two percent of compliance directors surveyed by Aite Group said that compliance demands will be higher in the next three years, while only 18 percent thought demands would stay the same, and none said that demands would shrink.

Retail FX: Taking Center in Overall Market Growth
According to Aite Group, by the end of 2006, average daily trade volume in the retail FX market reached more than $60 billion, a 500 percent increase from 2001.

High Tech Keys to Small Business Banking: Upgrading the Online Channel
After fits and starts since the late 1990s, online small business banking is coming into its own and is no longer overshadowed by online retail banking.

The Banking Channel Popularity Contest
Forrester Research examined the channels that consumers prefer to use when interacting with banks and found that these preferences the branch and Web are most popular for buying while the Internet is most popular for banking.

Something for Everyone: Online Account Opening Delivers the Goods
A new report from Aite Group states that the potential savings from online account opening is compelling.

High Tech Keys to Small Business Banking: Upgrading the Online Channel
In this new report, Celent compares the range of solutions available to financial institutions of all sizes looking to purchase a new online small business banking solution or upgrade an existing one.